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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 13260 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 13,260 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and battery lasts a long time. The only thing I can say is a knock on them is that that have no bass. I listen to talk radio and podcasts mostly so they work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Adequate buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the sound quality is good and I haven't had any problems with connecting them to my bluetooth transponder. My only negatives are that the lid should have been made to swing out further than 45 degrees, it never wants to stay open if you don't have a finger on the tip of the lid to keep it out. Also, the plastic part of the earbuds is way to fat and are very difficult to remove from the charging base. Can't tell you how many times I've dropped one or both of them trying to remove them from the charging base. If I had to buy them again, I'd pass and get another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive set of ear buds. This is second pair I have purchased of JLab.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, good price they small and quality is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work great but the case is a little hard to get them to sit right and charge properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best shop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earphones, and recommend it because it’s being a great product I could use it and very cheap

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Bomb Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and very good sound. I have not explored all functions but enjoy them especially the ambient aware mode.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality clear sound. Nice size and hours of battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jLab “Go” is a “no go”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to finding a pair of wireless earbuds, you might want to look for other options. The jLab Go true wireless earbuds might seem like a good choice for those of us looking for a more economical option instead of more expensive alternatives. This set is not the worse choice, but at the same time, it’s seriously not the best either. You may have been attracted by the somewhat low price, but look closer and try them out and you’ll want to look for another option. I’m not saying that these are a complete waste of money, I just know that there are cheaper options out there that are far superior to what these offer. Sound quality is what you would expect for this price point and is equal to most of the other mid to moderately expensive earbuds in this class. All the music I listen to which varies from traditional to smooth Jazz all the way down to 80’s hits and podcasts sound alright and just as well as a corded set of earbuds or phones, so that is not a problem. I didn’t notice any real difference while using the built in equalizer, and it is more of a hassle than anything else. The biggest faults with these earbuds is strictly down to poor design and jLab cutting corners to keep the costs low. Not only does these particular earbuds not having a closing cover to keep the earbuds in place, it allows dust and debris from your pockets in to the storage cavities which can be a little bit of a chore to clean out. I accidentally dropped my set which caused the budsto go flying across the floor. Why they chose to not include a cover is something I will never know. The other problem is that the magnetic connection between the earbuds is not quite strong enough and even moderate shaking can dislodge the earbuds from their housing. The included cord is permanently attached to the case which makes it easy and convenient to quickly charge the buds without having to find a cable to connect to the case but it is too short and not flexible enough or long enough to really be that good. It does its job, but this can also cause the earbud case to flop around depending on how you have it placed while charging.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Priceless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds.. light and not so noticeable. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in hopes of getting a decent set of headphones for a great price. These buds exceeded my expectations. I don't have anything to compare them to since I have never purchased any of the more expensive buds but they are perfect for my needs. I mainly use them for phone and video calls but I am satisfied with the sound when I play music also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds. They hold a long charge. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surprisingly good, great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really great battery life, for both the buds and the charging case. Surprisingly comfortable in the ear. Got them to replace a worn out jlab sport model (the one with the connecting wire), and very glad I took a chance on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long battery life Great value easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Easy to pair and use. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    very essential for urban life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are very durable after 5 months and I only paid roughly about 17 bucks !!! They work very well they're very convenient small fit in my pocket. I no longer have to pay over a $100 for a for a pair of good ear buds. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for fitness and clear sounds. I have mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great puschese, Long life charge and clear voice , comfortable , I am going to order more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price love them and the case is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but body is too big.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and I am glad that they have a set of eartips for small ears. The only problem that I have is that the part that sticks out is too big and starts to hurt my ears after awhile.

    I would recommend this to a friend