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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 5,573 reviews
  • Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound price good ok sound latency on videos you get what you paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy usage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved using these for work. They were loud enough to hear over the loud banging but quiet enough to have a full conversation with someone without asking them to repeat themselves. Getting them to pair together was a bit of a challenge though. Other than that I recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality noise cancellation does not work at all, hurts ear falls off ear. one ear piece quit working in about 2 weeks. either the piece is bad or the charging box one side is not working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I paid for, not ideal but they were cheap. Great for work!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds..They work great for me.I have a hard time finding earbuds that will stay in my ear because I have tiny ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon. Just bought them yesterday! So far they won't charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like them worth the money .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish they had more bass and were louder but they are great for price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price, I have small ears hole so little hard to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, worked well for a time. One fell while I was running and stopped working, the other just stopped on its own .

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fair product works will except it get a little Signal interference

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for this price. I bought these to replace my AirPods. I was amazed at the quality of them and how long they stay charged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, maybe I'm just not a wireless earbud type of person. I was looking for something discreet to wear at work at times. Now, I'm concerned about risk to my health as these 2 earbuds and any others have to connect to each other. Thinking I'll just wear one at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit. I was able to change the cushion to fit one of my ears better. Great sound! I’ve been using them while working out in the yard. Thanks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very mediocre in sound quality. I expected more in terms of fit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Sound quality is ok at best. Breaks up during calls.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointed, read all reviews before purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sister, she said after a few days they stopped connecting to her phone and that she couldn't even make phone calls in them. I ended up returning them. Not sure if they were defective or just overall crappy product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Price is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are nice to hand free talk .. but not good sound to play the music

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds, but not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them, but did not like them as much as others that I have. While the earbuds themselves and the case are good, I did not like the way to touch buttons work, so these won't work for me. I would suggest trying them before more expensive options if you are looking to keep costs down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job just fine without paying an arm and a leg.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great alternative to the high priced stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be fooled by the price, these are Great earbuds and a great cost effective alternative to the overpriced apple stuff out there….my family loves them!

    I would recommend this to a friend
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