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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,573 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but good product, use them when i go to the sauna, they dont over heat

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    No ma'am.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These.Never.Stayed.In.My.Ears! Actually, Inhad two pair of these and left one of the army green pair came out my ear and fell into the drain as I started work. Smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Sound is OK not awesome. Touch controls have issues. But it's a nice deal. Battery is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    you get what you pay for

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these they lasty maybe 2 or 3 months before you cant hear anything i just purchased beats instead

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these ear buds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love these ear buds! High quality. Fast recharge. Great sound!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They wear out fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These used to be my go to ear buds but after going through a couple of pairs within 12 months kind of disappointed me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible. jlabaudio-conv

  • Rated 4 out of 5 stars

    Great headphones for this price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom, and she is already a fan! Great product for this price. The only thing I don't like about this product is that the charging station does not have a cap, so it might be a little bit tricky to carry it around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you get what you get. No they aren’t iPods. They aren’t boss or any other overly expensive ear buds. Don’t expect some crazy bass when you use these. But they are great for every day answering calls or listening to music at a reasonable volume. When you’re on a budget or wanting to give them to a kid who might loss/break/misplace things easily ..then these are perfect choice. Or if you’re just a moderate ear bud user wanting something for those rare times you need a ear bud ; you can’t go wrong with these.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound quality and a little bulky in my ears, took them back and brought another brand which I am happy with. The Bluetooth would not always go into pairing mode

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound quality and durability the sound is outstanding for the price so I bought two pairs .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative listening in either ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo I really like JLab. These are not as loud as I'd like but the best part is that you can use each earbud alternatively. I love that I can listen to one ear bud while the other charges. I just really wish they were louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for myself, like them very much. Work well,easy to pair and sound great. At $20 i bought 2 of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality earbuds for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, charger case is a plus. Would purchase again if cats got a hold of em like the last ones that these are replacing

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent especially for the price sometimes it has issues with disconnecting you'll have to upgrade after a year

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Like the charger attached to case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nancy A

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the greatest! I like the easy charging of them with the plug attached.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Bang for your buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair just pair, misplaced the last one. It could be a little louder but these work great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it. Get some real true wireless earbuds. Would not recommend. I downgraded to less expensive true wireless after my raycons were accidentally washed by a family member. There is a huge difference.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t Last Long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for about a month of light use then all of a sudden they started cutting out off and on. Seems like the left one goes out more often. I wouldn’t buy them again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took these back. People said I sounded like I was in water when talking on the phone. Music sounded good in them. But not good for talking to others

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,

      We apologize for this experience you are having with our headphones. Would you mind contacting our customer support team? If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
      -JLab jlabaudio-conv

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