Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless device for use by everyone. Easily paired to device and simple user guide.
I would recommend this to a friend - Cons mentioned:Volume
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money they are not very loud and trying to adjust the volume is impossible
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
- Pros mentioned:Sound quality
Ear pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable but sound quality is ok. For the price i like
I would recommend this to a friend Good for the bucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Wireless Headphones for the money - not Apple but for the dollars it will do for now. I would recommend.
I would recommend this to a friendWork well. Look nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Bought for my wife. She wishes that the inserts came one size smaller. Other than that, likes them very much.
I would recommend this to a friend- Cons mentioned:Connection, Fit
These Suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sucked. I wouldn't use these even if I needed a back up pair. The moment they go in your ear they feel uncomfortable. They fall out easily. The moment I put my phone in my pocket the connection got choppy. Bad design the whole way around.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Great for $$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great for the price! Just wanted something that my kids wouldn't steal, this worked great!
I would recommend this to a friend- Pros mentioned:Sound quality
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but these things hurt your ear after a couple hours.
I would recommend this to a friend Okay for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for music but not recommending it for phone calls as people are telling me that they can’t hear me.
I would recommend this to a friend- Cons mentioned:Volume
Badbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Volume goes up and down by itself, pauses by itself
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Sound quality
Ear plugs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good just got but working good so far. I like
I would recommend this to a friend Great pair
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but battery sometimes goes to 0% and gets charged to 100% within minutes.
I would recommend this to a friendDecent earbuds not loud at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit good but not loud at all, for the money does the job
I would recommend this to a friend- Cons mentioned:Fit
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash they didn’t work very well and hurt ears get better ones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Too big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14 yr old son says they hurt the inside of his ears and he's a decent size 14 yr old. The sound is so so as well.
No, I would not recommend this to a friend- Cons mentioned:Volume
Por sound for the mony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no good, por sound for that prize The way to control the volumen is horrible,
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Alex, we are sorry about the troubles you had with our earbuds. Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
It works for her
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loves it and want another one like it next time
I would recommend this to a friend- Cons mentioned:Connection
Sup 2 u
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and poor, do not impress me, sumtimes one side turns on
No, I would not recommend this to a friend Could be slight better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the money. The sound is not as loud as I would prefer while on a phone call but does the job.
I would recommend this to a friendLow sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones connect easily however the sound when making phone calls is extremely low. Playing music it sounds ok.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey coco86,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support