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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,573 reviews
  • Rated 5 out of 5 stars

    Sounds Dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and got it on sale for $17. It has 3 sound modes built in. I'm not a fan of in-ear headphones but they fit and stay in way better than my iphone corded headphone. They can cause discomfort for long periods of usage but that might just be me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, work the price paid, sometimes they unpair easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a set for my wife who loved them ... so i purchased a pair for myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good but don't block out excess noise. They're okay for the price you pay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good but they sound too low not enough power and they don't last enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and I had difficulty getting the device to connect to the bluetooth.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. Don't forget to turn the earbuds up all the way via touch controls. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound good fit for smaller ears seem like very good quality decent battery life time will tell

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not enough volume!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low in my iphone also sometimes the touch doesn't work .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to use the volume and do not sound good at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear candy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic, just make sure you get the one that have a longer charge life. My ears are little so I had to replace the inner bud with a non latex smaller bud and I love them. Great sound quality and ppl can hear you talk even with you mask on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them! The white color did start to look dirty after some time however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Purchased for Dad. He enjoyed them. They fit in his ear well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Small design works well for occasional streaming and phone calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds ..great for work and working out.love all the different colors to choose from.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality sound and dies quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for with this product. The battery dies really fast and the sound quality is low

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Can't Get Enough of Em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three pair of these. I set up one for the computer, one for the iPhone and one for my 2nd TV. And, still the cost is less than most other true bluetooth earbuds. They sound great and I love having them ready all the time. Love, Love, Love these sets. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for an active person. It was a great value for wireless earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. On sale for $20.00 usd. Fit and work great. Normal battery life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones for workouts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really care for these headphones. Kind of difficult to operate and navigate.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    neva again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I didn't buy them they are so low smh I was better off getting the fake ones from a deli

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

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