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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,573 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on my Bluetooth wireless pod are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of wireless ear buds. I chose a less expensive pair to try out. Could not be happier. They work great with my phone and laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife after having made a great purchase of Skullcandy buds for myself.. of course I tried these out.. they were also a great purchase.. Highly recommended..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend a little more for better earbuds out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect much, given the price point, but I was still disappointed. Weird touch controls that don't always work, uncomfortable, and they didn't charge or stay charged. Returned them the same day I got them. Spend another 10-20 dollars and get something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello moose,
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Headphones poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work that well. Should be louder for the brand it is

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry about this. Please contact us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good wireless pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. They fit in my ears and have extra buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for perfect earbuds. Fits smaller ear canals. Range is good. I’m able to walk away from phone and they still play. Low profile - easy to hide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Ok. They hurt my ears a little bit, and it is a little bit muffled. I think I’m just more comfortable wearing over the ear headphones. I wouldn’t use them for a lot of music, but might be good for audiobooks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger stops working here and there and the magnets are not as strong resulting in the headphones falling out of the case consistently. Headphones are pretty decent for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I have ever had! I use them at work, on a walk, and at the beach! I would most definitely buy another pair. The color is also eye appealing and amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Right bud did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift and they were defective. The right bud would not connect properly to an android device. It was working and had a light. But couldn't connect. Ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, sorry you had issues with your buds. Next time reach out to our customer support team for help before returning them. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    jlab audio-go air true wireless in -ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to figure out how to use it. It is hard to push down on the little arrow spots. But it works well with my smart phone. It is nice not to have wires to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend for work and the gym and for the price, he loves them! Daughter has the same pair for school just different color and she enjoys them as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Quick fast pick up. Been having these headphone for almost a year and still work great ! Definitely has helped in my critical situations lol ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Choose another option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not worth the cost unfortunately. I have returned it 5 times after having the GSPR plan. It would be better to purchase an item that cost more in order to have it work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, instead of returning try contacting our customer support team. They are more than happy to solve any issues you are having. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Controls are difficult

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls for using these earbuds are on the right earbud and they're controlled by touch. There is no way to turn them off and a wrong movement can end a phone call. If you need them for music then they are a good buy, but phone calls not so much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They already went out on me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listened with them maybe 5 times. The touch controls somewhat hard to control. They have stopped responding to the charger. Please don't waste your forty dollars. They're junk and especially do not deserve all these good reviews I've read.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They're alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great when they work correctly. They have a tendency to stop working all of a sudden or they can both fade in and out constantly. Very annoying when that happens.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 jlabaudio-conv

  • Rated 5 out of 5 stars

    Good for now

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have these. They are great to listen to music. Sometimes people say they can’t hear me. So I use these as a backup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WIRELESS EARPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace another pair that had failed. These worked great with my phone from the first! They are comfortable and did not require any unusual fitting!

    I would recommend this to a friend
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