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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,573 reviews
  • Rated 5 out of 5 stars

    This is an alright product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is only good for listening to music. You can talk with it but it is difficult to answer a call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor in quality, lasted only 11 months, would not hold charge

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $30 these pair pretty fast with my phone and they sound decent. They’re good if you’re on a budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why did I even buy this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once. Went to charge them and suddenly they refuse to work or even charge. IDK if I just got a messed up pair, but I basically threw my money away with these...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Touchy ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard trying to sleep with these, they'll skip around songs or the volume will get tuned all over the place. Wish it had some sort of lock mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck save your money. They don’t connect correctly and the hurt your ears. Also the volume is really low.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. This sound help with volume as well. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Huge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very tinny and they are extremely big they stick out of your ears like a sore thumb!!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    JLAB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a gift for my daughter. Hope she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son. They worked great for him until he lost them. Then he started using mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Madeline love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter and she love them she use them for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy they were on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for outdoor use and the connection has been good and would buy again since they were on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and its my emergency pair for my gym

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent ear buds for the ear. Sound quality is not as crisp as the Apple brand but for a budget minded person they get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift for my daughter, hope she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The provision of using each earbud independently makes non-stop listening possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing JLab Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for it’s price, and it has 3 different sound modes that fit your comfort. Amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love listening to my favorite shows. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Worked just as should. The smallest fitting was perfect for my daughter's small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, small love the color. Very loud i love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggest do not but this product if u want to buy get best not like this cheap don't know best buy sell like this item which makes waste of money...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

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