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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,573 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very very good item got for my son he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlabs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.i want it.i love it.its a nice gift everybody.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The upgrade is worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly if you're only listening to music then cool make the purchase. The mic on these isn't great for phone calls, not sure about gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are awesome. Very responsive, loud and a great price point. Great gift for someone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nic ed item to have purchase. We will enjoy each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Good Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these...good quality, price is right. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend Christmas gift and he love it. He use most of the time at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my friend to have at work to listen to music and he said they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option for in ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a bit to figure out set up but now use these ear buds all the time for both work and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am happy using for GYM......always EXCELLENT prices in BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she loves them. ❤️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't take a charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged fully but buds won't charge does after 1 hour of wearing said low battery on my right does that I missed the return day by 2 days need to bring back

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Cheaper than air pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have these. Although the sound quality does diminish after long use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds, purchased for myself as well as my father; definitely recommend to others!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two pairs. One never worked and the other one works fine for a week. then start to have some issues with one of the headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Didn’t charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case doesn’t charge red light turns on when we plug it in and turn off 15 seconds later, I have left them over night and nothing happens

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, when you charge your earbuds make sure you are using a 5V 1A charger as we note in the instructions. If the charger is more than 5V 1A the earbuds or case won't charge. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Good for price.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s another What you pay for you get thing. It’s not the super best in the market but if you’re looking to get something replaced, thatll work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking wireless earbuds I got them for my family for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking wireless earbuds I got them for my family for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking wireless earbuds I got them for my family for Christmas

    I would recommend this to a friend
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