Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,573 reviews
Cons mentioned:
Connection
Rated 2 out of 5 stars
Not good or maybe defected.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cuts in and out all the time, just the left ear piece.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 3 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s work good but charged is not very good. Some time confused how long change lasting?
I would recommend this to a friend
Rated 5 out of 5 stars
A great product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st set of wireless In-Ear Headphones; pleased so far!
I would recommend this to a friend
Rated 1 out of 5 stars
terrible
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honest Opinion these are terrible, music was on high volume but wasnt even loud
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Rated 5 out of 5 stars
Great Ear Buds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds were great until one of them got lost.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend
Rated 5 out of 5 stars
Good earphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ENJOY THESE EARPHONES WHILE I GO FOR A MORNING JOG
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend
Rated 1 out of 5 stars
I never purchased this
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never purchased this. I’m confused to why my email was used and by whom.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi Dragan,
It’s possible your email was used by a customer. We apologize for any inconvenience this may have caused you.
- JLab
Rated 1 out of 5 stars
Bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible, I would not recommend this item. You should get a different product.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 5 out of 5 stars
Transaction was flawless.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Again, flawless transaction but earbuds are the issue.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right side never worked. It never charged completely. Piece of garbage.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Worst product (0 star)
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst product (0 star). It doesn't pair with my Galaxy S9+. Don't waste your money.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 5 out of 5 stars
Great witeless earbuds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not need an apple ear buds. I prefer this brand
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend
Rated 5 out of 5 stars
Nice ear buds with different size tips
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Ear Buds with great sounds and quality price!
I would recommend this to a friend
Rated 3 out of 5 stars
Not a fan
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They didn’t come with different ear buds sizes so it didn’t even fit my ears
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Okay enough
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bass is so so and it feels weird on my ears. But overall it's okay for the price.
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great initially but they quit working after a few weeks. Don’t waste your money.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Rated 5 out of 5 stars
Outstanding sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome earbuds!!!! Will recommend to everyone!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great as expected curbside pickup is very organized
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend
Rated 1 out of 5 stars
earbud malfunction
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is okay if only one ear piece needed. Left earbud quit working after the first week.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hello, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty. We want to help you #FINDYOURGO JLab Audio
Rated 3 out of 5 stars
Eh
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped using after a month, wouldn’t recommend but gets the job done.