Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
Worse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy the protection plan it sucks don’t recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
- Cons mentioned:Connection
Worked for 2 month, then issues with connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not great, but for price was OK. Problem is after 2 months, issues with connectivity. Intermittent connection in one of them, making very annoying to listen to conversation or music. Warranty expired. Unfortunately, will not recommend it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joseph, we are very sorry about the connectivity issues you're experiencing. We do have a two year warranty on our Bluetooth products so if you only purchased 2 months ago you are still covered by this. Please reach out to our customer support team to start the claims process. -JLab Audio
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in the first week. Terrible product. Do not recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still trying to figure out how to use them to their full potential
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud only worked about 50% of the time. I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We wish we could have helped before you returned them. -JLab Audio
Missing price match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price match for this product was processed but never got credited.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we hope your earbuds are working well for you. If you they aren't please reach out to JLab directly. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2. -JLab Audio
Bad quality product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor built quality, would not purchase it ever again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Neil,
We would love to help you fall in love with JLab, please reach out with our customer support team Reach out to us at [email protected]
or visit jlabaudio.com/contact
- JLab
DO NOT BUY!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds do not work and store would not exchange. DO NOT BUY!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
not my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not buy these yet got an email anyway asking me to promote
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, it seems like someone may have entered your email accidentally. We're sorry you did not order anything. We ask you to not give us a bad review if you have not had any experience with the product. Thank you. -JLab
Okay headphones. Lasting charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay sound mediocre earpiece. Love the color. Would recommend to a friend.
I would recommend this to a friendHuge let down.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for three weeks and the left earbud quit working. Enough said.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello becca
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! They are not worth buying at all!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Balance sound is off. Not ecommendable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not The Greatest Idea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re okay as it relates to producing sound. But, they eat up their stored energy way too fast. The user has to be very careful where these are used and how long they’ve been operated. Otherwise, the user could end up with a dead set of ear buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
its ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got it for my son he say he has too use both to hear any thing on them
No, I would not recommend this to a friend3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped charging after 3 weeks. Not worth it at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're very sorry that the earbuds aren't working properly for you. Please reach out to our support team so we can make it right. -JLab
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Connect very well. Terrible battery life.
I would recommend this to a friendNot recommended.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working less than 2 months after I purchased them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Audio - Go Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not as loud as I had hoped it wood be .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab