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Customer reviews

Rating 4.3 out of 5 stars with 9599 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 9,599 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It’s really good quality in this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB - Go Air Pop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Very comfortable in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear voice quality and worth every penny. Good value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE GREAT AND THEY WORK SO WELL WITH MY PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves your phone she uses them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TW earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good true wireless ear buds with cheap price.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not worth $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Not loud. Even at max volume people talking drowns out any music playing. I returned after one use. iPhone owner.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Daughter loves them for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice ear buds. For the price they are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these when they were on sale. The sound is pretty spotty, it cuts in and out while working out. The fit is comfortable, and they haven't ever fallen out of my ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good product. recommend it. works very well..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. recommend it. works very well...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is not the best. It doesn't cancel the noise and people have a hard time to hear you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Audio - Go Air True Wireless In-Ear Headphones - Navy/Black-Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys is the best place to buys electronic and movies best price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bluetooth buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got at a good price , on sale and used rewards only reason didn't return. Sound quality ok but doesn't stay in ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for a 10 year old....................... .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok for there price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for, these are kinda noise canceling but only because the volume one goes so high. They are also touch sensitive I’m not really a fan of that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return this pair because the sound, battery life and fit was not as good as I expected, replaced them for the Galaxy buds

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the EarPods came with a inclosed case, so they will not fall out

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      As of now, we don’t have charging case covers but we can definitely pass your thoughts on to our design team for possible future models. jlabaudio-conv

  • Rated 3 out of 5 stars

    Don’t Stay In Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay in ears-keep falling out. When you put them back in it’s hard to do without touching the areas that restart/skip your location. Sound is good

    No, I would not recommend this to a friend