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Customer reviews

Rating 4.3 out of 5 stars with 9600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 9,600 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price, easy to pair and battery last lo ger than others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Sound, Needs a redesign

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. However, it is difficult to get them out of the case and they don't stay in my ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase another product by this name brand. This headset does not work well. At times people cannot hear me well. Also when I'm using call waiting I have to disconnect it from my phone and reconnect it in order to use it during my new call. Not happy with it. Battery life is okay though. I guess that's worth one star

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we suggest giving the earbuds a reset via the instructions in the manual. If this does not work reach out to our support team at support@jlabaudio.com. -JLab jlabaudio-conv

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good in bass but sound is ok. You get what you pay for. Compact and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work well, get lost easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 pairs for Christmas. It took about 2 months for my son to lose one. The others are still working very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont always stay connected! i bought 3 pair for Christmas gifts they all do it other then that they good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds don’t fit very well but it has a very good sound.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work so yeah.... Descent ....Works like they should.....I can hear music and sounds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only sorta work on left side only. Sometimes must tap multiple times to get to answer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best pair of earbuds that I've had but in a pinch they will do until I can find another pair like the set I lost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is perfect, especially on iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    3 is a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these for Christmas gift and love them. They do last a very long time and I can go a whole work day with out them dying on me like all my others that I use to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Garbage but it works, sometimes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst item to use. I just needed something to use while at work. I. The beginning had a hard time turning them on. Wouldn’t charge and became very frustrating to use. After reading other reviews, I did a hard reset several times and now it keeps a charge and I can listen to music. So far it’s working. For the price, you get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bought for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on clearance for 50% off. Decent headphones for the price. Not worth full price. Lacks bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek and stylish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish headphones for an affordable price. Sounds is great. Listening to music or watching Netflix I can hear things clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. It has good audio quality. The only problem was that the headphones can come out easily from ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Weird fit to ears even with the extra sizes included

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a good choice based on reviews and friends. They sucked. Tried oh 3 devices and Each bud would randomly just go silent then come back on. I thought it was my phone but after trying other devices I got thr same issues. I exchanged and had the same problem so maybe it was an issue with a production run.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not believe how low priced these are. The bass is actually better than my old airpods. Ive got a few friends to get these i highly reccomend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average. Works well but every since I bought my AirPods, I have not used this at all!!

    I would recommend this to a friend