Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 9600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 9,600 reviews
  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough when using just one earbud. Ok for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alternative AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to keep connected to your iPhone on the towels are too big

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    No Commment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even i did not reecaived them, no chance to but it says delivered to me in the system, strange.. I got refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No so great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not stay in the ear...also at least once or twice a day I am have trouble getting both of them to connect. Sorry -unfortunately I bought two set before I realized...these are not so great. Going back to Amazon $20 gets me better quality headsets

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product at affordable cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality earbuds at an affordable cost!! Just wish charging was different

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I just wish the controls were better because you gotta press hard fir them to register.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    inexpensive blue tooth

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as a backup to my main blue tooth. Works well sounds clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for young teen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for my child, their first set of wireless earbuds. Didn't want to spend too much , the price was good. Quality is good , they are used alot and sound good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seal bad audio is great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price audio quality is great, gets a bit too sealed for my comfort.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Perhaps trying the different eartips could provide a more desirable seal? Please reach out to JLab directly if you need help. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    J Labs go earbuds not impressive.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J lab earbuds are ok but not really worth the money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry to hear about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    They are ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are not comfortable and I have to keep adjusting them to at least for ok. I should have got another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and cheap

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price . I live it easy to connect with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought it for $19 (on sale that time). Sound quality is great and I like the appearance and design, it is not cheap looking. Overall, very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worked good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for the money. I bought them for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charges fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift for my son, he loves it, charges fast and the case is very slight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Could Bee A Little Louder.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is decent, controls are okay. Was a little trying at first, very convienent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty great. However, they are kind of cheap! still, they connect so fast to my phone which I like!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My son loves these.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time and loves them. So my opinion is based on his use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab - Go Air True

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor call quality with no noise reduction. Acceptable if you would like to listen to music only.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meeh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner.

    I would recommend this to a friend