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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 9,600 reviews
  • Rated 3 out of 5 stars

    Slippery ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slip out of ear a lot Challenge to remove from charging case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used 1 time then put in case and in my purse they did not hold the charge. As soon as I take them off the charger they show a red dot instead of blue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Did not work for me.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get these to pair correctly to each other (Left and right). The price was great and from what I could hear they sounded good, but I spent half a day trying to pair them unsuccessfully. I ended up just returning them for a set of more expensive Skull candy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price, could be louder, but you get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them to listen videos on my phone cause they seem not to work that great to make calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh… i went with the jvc gummies wireless.. twice as good in every way

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good. Solid, they fall out sometimes so they scratch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re decent for the price. My mom loves them. I can say they’re easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    JJLAB EARBUDS -go AIR tRUE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LIITLE BUT VERSALTILE SEEK , EASY TO USE AND CHARGE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Also noice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my son and one for myself because I like the sound these emit. If you're kinda poor like me but not really, buy these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the money. Difficult staying in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and some calls. Picks up background very well on calls. Battery life is very good as well. Fits nicely in ear not vsrt noticeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective left earbud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these at first, but the longer I’ve had them, the more I dislike them. And the left earbud makes a staticky/crackling sound every now and then that’s really irritating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Battery last for a while.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earplugs. I like the color everything but if you have small ears they aren't comfortable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't very loud. But I guess for the price they can be ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't expect them to work well after 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear stop working after 1 week. They do charge fast but after 2 weeks they don't fully charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent quality for the price. Could be louder,but for the price you can't beat it.....if it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. Turn off easily. Sound good

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Value Priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced earbuds however the value price comes with some flaws. They don't always disconnect when you place them on the charging case. Additionally they don't fit great however they are a value priced earbuds for those who don't want to make the hefty investment of airpods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent wireless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of earphones but not anything too different and feels average quality for the price.

    No, I would not recommend this to a friend