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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 9,601 reviews
  • Rated 2 out of 5 stars

    Small ear canals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilan earbuds are to big for my ears and keep falling out.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    White

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as a black ones just White like I said battery last long great life good sound just don't leave them out too long go dead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it! its sounds has not quality... i don't recommend this product!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Submerged briefly in water, still works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good for the price. Tapping each one to control volume, change tracks, and other operations does take some effort to get used to. Third use, one fell out as I was leaning over a pail of water. Pulled it out and it quit working. I forced it to turn off and left it in a bag of rice for 48 hours. It started working again. They still work. I was ready to go purchase another pair, and will when these die. Bluetooth operation needed because newer I-phones do not have a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds I use it everyday and the battery last enough for me . And even durable i dropes it a couple times . Still works

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Candy skull way better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't drown out background noise. Doesn't play that loud

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have air pods but wanted to try something that may hold charge longer. These were not it bad sound quality and not clear when talking or when the other person was talking

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Value for the money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. researched for a while. work great. My teenager is rough on them and they keep going. Good battery life too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The no sound quality I was expecting… end up getting the regular ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good my son tooks them for himself he loves them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Pieces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok my daughter was not to satisfied with them. Battery does not last long either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic earbud with EQ setting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic earbud with different EQ setting just now is not excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound; sleek design, fits well in pockets

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds arent loud enough, and they were designed wrong, if you brush past your ear they stop working. They cost too much to $45 dollars not worth it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable but the volume is not that great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the first time user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds were gifted to a first time user who loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for for almost 2 years now. Still working great and the charging case is still my favorite part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money and sound great! Would recommend to anybody wanting some new earbuds and not wanting to spend an arm and a leg!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Budget user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality and solid build for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly Unrecommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pair well with Apple, very difficult to place in the case and remove from the case (actually hurt my fingers/knuckle trying to remove), and poor sound quality and poor build quality overall. The color is bland and unremarkable; when you can't choose a color or think to be different, please just bet on black. You may get way less than you paid for with this item, it is a ***Do not buy***. I would not recommend this product.

    No, I would not recommend this to a friend