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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 9,601 reviews
  • Rated 3 out of 5 stars

    Ok price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for a price but nothing special, it’s doing it’s purpose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made product. Stay away from this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case doesn't have a cover. The ear buds keeps falling out the case when in your pocket or bag. Also, ear buds don't disconnect from phone when placed back in the case. This is very inconvenient because you literally have to manually disconnect them each time u are done using them. Also, the manual sucks and doesn't tell you what the charging lights are or mean. I had to go on YouTube to watch videos to understand how to charge the device. Overall, this is a poorly made product and I will stay away from this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review for JLab Audio wireless in-ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work just as good or better than expensive ear headphones. Very reasonably priced and works great! I recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Justin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them they have a very high quality sound that is just has good as other brands that cost hundreds of dollars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these For everyday use just not good for working out the Sweat makes them glitch out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast and sound great. Sound quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just as the green ones these are great with the sound have not experienced buzzing sound as of yet but they are ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good its just big on the ears I mean its not bad its that its too big for the ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these for myself and my husband. We both really like them and use them all the time. The only reason I gave 4 out of 5 stars is because I haven't quite mastered the controls. I can't ever manage to get the earbuds to turn off myself. Even with that little frustration on my part, these are definitely a good buy for us.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ear Pods by JLab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Only wish it had a speaker so I could use the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab air review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds were overall good. Give it 3 stars due to finger button lagging or not working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JLab - Go Air Pops fall short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other JLab ear buds in the past with good results. Unfortunately these didn't work out for me so I returned them. I was looking for an inexpensive Bluetooth earbud to use to watch TV. These had considerable dropouts which made them annoying to use. To test, I used my Bose Ultras and they worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time with these things. I purchased them for my 14 year old daughter and even though she took care of them, 2 months of constant battling to get them to connect right, sound was never right, and by 2 1/2 months one of them quit working altogether.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Great headphones for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complain for these is they fall off ear sometimes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good left one does not work didn't drop or anything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought them as a gift to a friend and he loved them, he goes to the gym for hours and it works great for him

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good,but one of them stopped working after four months. What am I supposed to do?

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my step son as a replacement and he is happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deacon John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK but I wouldn’t buy it again thanks it sounds low and cheap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchase These Earbuds! It’s Worth It?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery quality is amazing! The sounds is great! They are the best earbuds ever! I would recommend them to friends and family.

    I would recommend this to a friend