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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 9,601 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great pair of headphones. I can use either the right or left and / or both and they are easy to use. Will recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for $25 ... but wasn't really expecting a whole lot either...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were such a hassle to connect to an iPhone. Originally it was bought for my daughter and I didn’t want to get something too expensive. They’re esthetically pleasing but seemed cheap.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to look for good deals and this was the best decision ever. They fit great and sound great. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap but Good Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in 2 colors for 2 of my little sisters. They were only $20 on Black Friday and for that price it was a steal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blue buds buzz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent buds for the price, though the ear inserts hurt. I use cotton instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buds. Spectacular price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already a fan of the JLab Audio earbuds. I needed another dedicated pair for working out. I got them and discovered that they had reworked the controls from my other pair and instead of pressing a button, you can just tap the logo now! They are fantastic! The only thing that I do not like is that they do not have a door to keep them in the case for accidental drops. They go in different directions and increase your risk of losing one or both.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What could have been.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like these Bluetooth earbuds but every second or so when in use, they pop/drop out Not acceptable and very annoying! My other Bluetooth headphones and a different set of earbuds have not had this problem. Hopefully it was just this pair and not a problem across the brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earbuds bearing in mind some positives reviews that I read. The three first months they run smoothly and the sound was quite good, but then they began to show some problems. First, they didn't pair easily. The range of the Bluetooth was shorter than other earbuds from the same price. And at the end of October, about 6 months after the purchase, the earbuds became unstable. The sound come and goes. And it went almost imposible to pair both at the same time. I've read many forums on internet trying to find a solution by myself. I follow the instructions, reset the headphones many times, but I quit. They doesn't work properly at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headphones for cheap price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best headphones for very reasonable price. This is a 3 pair sets I bought from Best Buy for my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever used until apple AirPods. They did hurt my tiny ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Nothing crazy about these really.they sound fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Purchase it and enjoy it. Good a gift..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they where a little more noise proof. But a good deal

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to use while I mow. They just don't play loud enough nor do they keep out ambient noise. They are fine for casual listening. I still don't like the way they rate how long they last on a charge. Very misleading when they claim 20 hours and 4 is the max.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best ones, sound is very low and not great quality. Item returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager uses it for the Ipad to listen to music, the sound is clear and feels comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. They charge well in their little open-top case. They have good sound and are comfortable to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesnt have long battery life and features dont work as they should

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for listening to TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for good quality ear buds. Perfect for listening to the TV when you don't want to bother anyone else in the house.

    I would recommend this to a friend