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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 9,601 reviews
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them for what I used them for.... no noise canceling. So background is loud

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First try

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky, doesn’t really stay in ear, continuously falls out while wearing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    keeps cutting out and loosing sync with each other

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps cutting out and loosing sync with each other

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be i need something with more volume and a different color

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Unable to lower volume.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Cannot lower volume via tap or via bluetooth media being used. Way too loud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Hello Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok you have to wear both for full effect but there sufficient

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Sound is OK not awesome. Touch controls have issues. But it's a nice deal. Battery is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright, not bad. You get what you paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price .. easy to charge.. not so great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality earbuds for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, charger case is a plus. Would purchase again if cats got a hold of em like the last ones that these are replacing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some headphones. Good quick buy of some headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. bluetooth randomly disconnects from time to time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality. Have Skullcandy too and they are way better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better life seems OK but the right button doesn’t seem to work all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for myself, like them very much. Work well,easy to pair and sound great. At $20 i bought 2 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the first pair for my son and everyone wanted a pair. Bought these for my wife and she loves them. Great fit and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound quality and durability the sound is outstanding for the price so I bought two pairs .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok not a good purchase, didn’t last long in the work environment

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The hurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears when wearing them. But if you don’t mind then not bad for price.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      If you register your device on our website we can have you some Cloud Foam ear tips that you may find to be more comfortable. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original order had trouble pairing but replacements have been great and easy to use. Battery life on charge is also good!

    I would recommend this to a friend