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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 9,601 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! I enjoy the many features as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck!!!!! Highly recommended for all uses.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Price Point is too insane to complain!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are there better sounding buds out there? YES Is there a better design for a case/charger? YES However, at the price point these are being sold, it really doesn't matter. They are 1/5th of the cost of one of my favorite brands because of the true haptic touch capacity. I've been critical of JLab and other brands for having wireless earbud sets but require pushing a physical button for controls. They typically cause you to jam the bud in your ear or were just too hard to press anyway. There may be a few mis-taps with the JLAB Go Air but I think its mostly because of user error in too long of a delay between double and or triple taps. Anything I would want to complain or see as negative is really hard to do as its a lot of technology for a stupid good price! The case is a bit crazy design and the built in charging cable only means planned obsolescence as it is going to wear out over time and then won't charge the buds. But again, my way more expensive "other brand" won't charge the buds any more because the charge/case port died. I have complained in this industry for a long time about wireless buds not coming with a charger brick and only shipping with a very short charging cable. And assumed they expected us to charge from a USB port on a computer, but it was never specified...by any brand. Finally, JLab comes out and says to charge off a USB Port on a computer. You can use a charging brick, but it is going to be hard to do so considering the shortness of the cable length. Not sure exactly sure how I feel about that, but again, cheap price point, cannot really complain. So as with all tech it will eventually break, but at least these one's are cheap to replace. As for Fit, I had to use the smallest silicone tip, and it still fits a bit awkward in my ear. I don't see these as a workout bud for me, as I feel like too much motion and they will fall out, I typically prefer ear clip style for this reason. But for general use they are just fine. I don't see any water/sweat resistance on the packaging so I'm assuming there is none. A huge plus is that both buds have their own mic, so there isn't a master/slave setup here, true independence. The only difference in functionality is Left has Siri/Google launch and Right Play/Pause. As for battery life, the suggested 5 hours I haven't hit as I don't have them in for that long, but they are holding steady so far and I don't see why I wouldn't get close to the claimed battery time. I highly recommend as general use, birthday, Christmas in July, COVID-19 distraction device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for this price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom, and she is already a fan! Great product for this price. The only thing I don't like about this product is that the charging station does not have a cap, so it might be a little bit tricky to carry it around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Great buds for someome looking to go wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the sound is wonderful! I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for free product I don't leave my house without them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBLAB FAN there earbuds work for me price point also works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No ma'am.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These.Never.Stayed.In.My.Ears! Actually, Inhad two pair of these and left one of the army green pair came out my ear and fell into the drain as I started work. Smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds! Price is perfect. Also easy to sleep with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them for a good price. Fit in ear and have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them soooooooooo much I brought 4 more pair if them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones,using them at work,do their job. Cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but yet but very good quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, great clarity and very light weight! A must own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,great design,the sound is really good,fit perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great value for this product.. great gift for any occasion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like wearing nothing. Great sound quality and fit great in ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative listening in either ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo I really like JLab. These are not as loud as I'd like but the best part is that you can use each earbud alternatively. I love that I can listen to one ear bud while the other charges. I just really wish they were louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great quality sound for the price they have. Loved them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good battery life. a little big for my ear though.

    I would recommend this to a friend