Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great value great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definately a great value and great sound. Worth it
I would recommend this to a friend Back up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )
- Lourdes #TeamJLAB
You can't hear if they're not in your ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great until you chew your food (gum... SMILE OR LAUGH) and the stupid things fall into your gumbo (almost, lol)... oh well, thank goodness for Best Buy making returns tolerable!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
- Pros mentioned:Price
God for this price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice price for a similar product. The bad things that if you drop the case you wil loses the airpods
I would recommend this to a friend Good starter ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little ear buds I scored for a Christmas present. The choose these because of past reviews saying that they fit well for small ears. My 11 year old daughter says these fit perfect.
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it possible to change it to a bigger one, dont mind payingmore.. It is falling off from my ears, l have not been using it Thanks
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Pros mentioned:Battery life
Great bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cordless headphones Good battery life and fit
I would recommend this to a friend Terrible for even slightly small ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are way too big for my ear, even with the smallest ear pieces, and I’ve never had this problem before with headphones. I ended up putting ear pieces from an old headphone set on them to make them more comfortable. I have to have my music volume turned 100% of the way up to hear at a normal volume with these headphones because they are so much more quiet than usual, and they are not noise cancelling at all. They constantly fall out of my ear, and if I try to push them in farther so they don’t fall out, the sound “closes” up. If I move my jaw even slightly, the seal breaks and the headphones fall out. I had a different pair of JLAB headphones before this that I loved, but I am very disappointed in this model. They’re cheap and come with a charging case, and that’s the best part about these headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jenny, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Good Value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good value in-ear headphones. Charging is good and Bluetooth is seamless. However, they break down after about 6-9 months of use. I'll probably buy them again though.
I would recommend this to a friend- Pros mentioned:Sound quality
Waaay too big!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a senior woman and ordered these to use listening to audiobooks. The sound is great but they are so big, even with the smallest geltips, that I can't keep them in my ears. Not sure what to do, considering how much research I did before purchasing!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey smgw,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
Air buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are not good, I had a hard time keeping them in my ear, and they are to sensitive to the touch. Buy some different ones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable and always fall out on f my ears. I got them last minute for a trip, but would not get them again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi! The Go Air Pop comes with extra earbud tips in different sizes.
- Pros mentioned:Battery life
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to pair Bluetooth, compact and convenient. Charges easily and battery lasts more than 3 hrs continuously on audio.
I would recommend this to a friend Not good for work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for work environment made very cheap and sound diminishes over time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Cons mentioned:Charging
Failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge properly, it's a waste of money. Lost receipt so unable to return
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my kindle and they work great. They’re a little hard to figure out when they need to be charged but I just charge them a lot so I don’t wind up with no charge
I would recommend this to a friendGet what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely get what you pay for. I got these to link up to my phone one time but it was a process each time I wanted to use them. Not worth the headache.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Sound quality
No es suficiente
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds had an amazing sound but they were falling out my ears. And I was at home doing housework like washing dishes and cleaning.
No, I would not recommend this to a friend Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't stay in ears. Takes too long to charge. Doesnt hold charge long.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Air Pod review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a couple of weeks, but for some reason the right air pod has stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.