Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Good for the price but not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable ear buds but the sound could use some improvements. No one can hear me well when in a busy area. Lots of background noise.
No, I would not recommend this to a friendAight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but don't fit in your ear very well. One of mine fell out of my ear into a grill. Now the "lone wolf" won't connect anymore.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Volume
No Bass..!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have no bass and are not at all loud. I would not recommend these to anyone who really enjoy listening to good music.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you.
Sounds Dope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and got it on sale for $17. It has 3 sound modes built in. I'm not a fan of in-ear headphones but they fit and stay in way better than my iphone corded headphone. They can cause discomfort for long periods of usage but that might just be me.
I would recommend this to a friendugh no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have smaller ears so it was uncomfortable for me. They are great for working out but not talking on the phone.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for big ears :) and not too good for long usage, batteries died too early, not long enough for walking.
No, I would not recommend this to a friend- Cons mentioned:Volume
Annoying to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the volume keeps automatically increasing without me pressing it or even having it in my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we suggest troubleshooting using the quick start guide and re-pairing the GO Airs with a fresh connection. Also ensure that your device is not the cause of the issue. -JLab
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Only thing is that they are kinda small and doesn’t come with extra ear molds to change them out.
I would recommend this to a friendGood Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does the job perfectly. No the best looking, not too much bass or treble, but it works good.
I would recommend this to a friendGood Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does the job perfectly. No the best looking, not too much bass or treble, but it works good.
I would recommend this to a friendGood Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does the job perfectly. No the best looking, not too much bass or treble, but it works good.
I would recommend this to a friendDo not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were so glitchy. They constantly beeped and cycled through the settings randomly. They had a mind of their own. I returned them for a Sony pair.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We wish you contacted our customer support team first. -JLab Audio
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbud are huge. They kept falling out of my ear whenever i moved. I did not like them at all. Need to do better.
No, I would not recommend this to a friendWorst one I have purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regretted getting these. They don’t stay in your ear well, sound quality sucks, and with wind, they start buzzing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
problematic earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return this earbuds twice to the store because the right earbud just stop working and eventually had to replaced with another and more expensive JLAB model. The earbuds where difficult to take out from the case. The compact size and construction quality where the only good this about this product. For me, not the best product of this brand, which tend to be very good. I will not recommend it.
No, I would not recommend this to a friendOkay Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit issues with my ears was problematic as could not get them to stay in while running so had to return them.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones the battery last all day The only problem is that the charging wire is to smalle
I would recommend this to a friend Vibration fall outs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like they may be too big for my ear. They kept falling out as the sound vibrated in my ears.
No, I would not recommend this to a friend- Cons mentioned:Volume
There not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worth your money volume is really low on these ! Thank me later for saving you from waisting your money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the low sounds you're experiencing! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio