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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 9,602 reviews
  • Rated 2 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was garbage. Would highly recommend that you do not purchase this item. It’s connect then disconnects. Overall garbage.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they could fit in ear a bit more comfortable. Sound is ok but have had better. Good for quick earbuds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worthless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not worthy of buying them. Just save your money and buy something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    CREDIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are no so good on the sound. I would like to returned, but I been working until late. I hope I can get a credit for that Thank you !!!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Can't Get Enough of Em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three pair of these. I set up one for the computer, one for the iPhone and one for my 2nd TV. And, still the cost is less than most other true bluetooth earbuds. They sound great and I love having them ready all the time. Love, Love, Love these sets. Thanks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst case ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible case design. The charging cord is built in, but only two inches long so it just hanfs off the wall and there's no lid. I bought them for work, as I have an active and dirty job so if I have them in my pocket they're either falling out of the case or getting filled with dirt. If you're looking for something to use outside of the house this is not the product for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear candy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic, just make sure you get the one that have a longer charge life. My ears are little so I had to replace the inner bud with a non latex smaller bud and I love them. Great sound quality and ppl can hear you talk even with you mask on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, just not very comfortable in my ears. They feel really hard. But sound is pretty good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price. I use them for work, wish the earing quality could be better, but they are still awesome and I love the color variation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sizing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring back since couldn’t get to fit in ears, tried diff sizes that come with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price. Good snug fit and stylish colors. Would be better if they were covered to prevent dust and stuff getting caught in case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They fall out of ear easiiy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to lose. They dont stay put in ear. I would bot recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok. They fall out of my ear a lot. Great color though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have a good stereo sound and noise cancellation wasn’t very good. But it was a good price and I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Maybe keep scrolling...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't like the audio quality for these earbuds and had to return them. The touch controls were often unresponsive as well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad Connection! Intermittent! Complicated to control

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of weeks the don't stay charged for very long, about 2/hours. At first they stayed charged 4-5 hrs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not as great as I thought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were not as loud as I thought. I expected them to be like my old Bose earbuds. But all in all they do what they are intended for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving it a 3 because the battery life lasts a long time. But the sound quality isn't the greatest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume limit, low battery life, no indicator for how much of a charge is left in the case, so you will constantly be pulling out uncharged earbuds unless you leave the case on the charger all the time, and worst of all, the "touch sensetive" buttons don't work worth a crap. Trying to pause your player with these is nearly impossible. Be prepared to pull your phone out of your pocket in frustration every time you need to pause. Complete crap

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv