Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst headohones ive ever owned. disconnects all the time
No, I would not recommend this to a friend- Cons mentioned:Volume
Mad guy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like these. They wouldn’t stay in my ear. The volume was low. They were not for me definitely!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
They’re ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery, but I could barely hear out of them.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels like its made out of lower grade of plastic, sounds average and keeps poppin out of your ears when you walk
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Revis, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Best bang for your buck.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the price. The sound can be quiet at times. I find myself keeping them on almost full blast. But for like $20-$30 you can't beat them
I would recommend this to a friend- Pros mentioned:Sound quality
Do not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but do not fit my ears. They keep falling out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a week before the left earbud went out. The right earbud sometimes won't link to a memorized device
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey gabe,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up with a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Not recommended for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for listening but not speaking. I have to shout for others to hear me while on a phone call.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these wireless In-Ear Headphones. These are the only ones that I have found that actually fit my small ears. I am able to wear the for several hours without my ears hurting. The are a great buy for the price! Very reasonable.
I would recommend this to a friendGood option
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little earbuds to have around. Keep them in my pocket at work to use on lunch breaks and dont have to worry about losing them since they are connected to the case with magnets.
I would recommend this to a friendThey need to be cheaper
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This type didnt last for me. They should cost half the price .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Weren't working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a very long time to charge and a long time stuggle but they finally managed to get to 80% however only using it for 1 second the battery seems to already be at 70% i rarely got to use them as i had issues trying to charge them and they finally want to work. I can't seem to connect the second earbud and the audio sounds distant.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Great Wireless Ear Buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice set of wireless headphones. Came with 3 different ear size cups, looks awesome, great sound, please remember to follow the setup, by burning them in. Holds charge for a very long time and recharges fast. Will purchase again.
I would recommend this to a friendearbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well ear piece was a little to big for my ear keeps falling out and does not have extra ear pieces.
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re cute in all but trying to work out with them is a pain. They constantly fall out of your ear.
No, I would not recommend this to a friendDont last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good while they lasted. Just stop charging and never worked again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Not good at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for these like base trouble and everything in between. They don't get loud. You have to turn it up 3/4 full just to hear that at a low level
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We would love to help provide some troubleshooting tips or assist in processing a warranty claim. Please reach out to us at support@jlab.com
Nice quality for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality was really solid for the price that you pay, even thought the ear buds for me had to be changed it was still a really nice buy.
I would recommend this to a friendFour tries to crush with a car
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge on these died a lot quicker than advertised. However, customer service was quick to refund me. One interesting stipulation was that I had to prove my product was destroyed; they recommended a heavy object to smash them with. So I ran over them with my car. Surprisingly durable. It took four times before they were really good and smooshed. Even then, one still was functional.
No, I would not recommend this to a friendEar piece for Samsung phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear piece keeps falling out of the ear it’s very inconvenient
No, I would not recommend this to a friend