Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
not up to the mark
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average earphone. not recommended for daily use. very tiny
No, I would not recommend this to a friendJlab
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses headphones suck they are not good quality at all. The right will work sometimes Left will work sometimes never at the same time.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Budget build
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels poorly made plastic creaks and earbuds are difficult to take out because how small opening to pick up is.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Solid sound for a solid price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid battery life. Sound quality is expected for the price point. I rarely use headphones so wasn’t wanting to spend a lot. If you want a basic pair of Bluetooth headphones that produce quality sound definitely pick these up.
I would recommend this to a friendBad....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and returned this product next day. Bad sound quality and hurt my ears. I don't recommend it.
No, I would not recommend this to a friend- Cons mentioned:Volume
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit well. Sound quality is lacking. There’s a lack of bass as well as volume is quite low.
No, I would not recommend this to a friend Keeps falling off ear!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they would actually stay in place, I would have rated it 5 stars. Sound and size is good, but you'd expect them to have a better grip.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not as loud like my older pair I had. Wouldn’t recommend these at all
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Excellent performance at an excellent price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using these buds for a short while I'm a fan. These buds offer pretty decent sound quality at an outstanding value. Pairing these buds was super simple - pull a headphone out of the innovative charging case and they're ready to pair. It took less than 45 seconds from out of the package until these were ready to play sound. The pre-installed tip fit my ear canal fairly well. It did take a bit of fidgeting to get a decent fit, but once I figured out how to get a good fit, it's essentially a thoughtless process you do automatically when inserting them into the ear. Sound quality is good - especially for the price. These buds are perfect for working out or doing outdoor yard work - where you need music but you're not necessarily overly concerned about that 11 out of 10 sound quality, nor are you going to be out a ton of cash if one falls out, gets lost, ate by the lawnmower, etc.. I do have to turn them up quite a bit to get a decent volume out of them, but ultimately they do get loud enough for my listening tastes. The charing case is pretty cool - the headphones snap into place with a reassuring magnetic click and so far I haven't been able to accidentally dislodge them. The integrated charging cable is also a huge pro - you can charge these anywhere without needing to carry a cable. There is a recommended burn-in procedure where it plays various types of noise (pink noise, brown noise, frequency sweeps, etc..) for 20 minutes or so at a time, and they recommend doing this for 40 hours. I honestly don't see anyone who buys value buds doing this, but I did it for one cycle and though the science sounds solid on it, they sound decent enough without 39 additional hours of this. I've made a phone call on these or two, and the call quality was great and the remote party did not mention any issues hearing me as well. Overall, these buds are great performers and If I lost them today I'd probably go pick up another set.
I would recommend this to a friend Good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good even in rain. To big for my ears . Perfect for hubby. Not great for talking on phone. Not noise canceling
No, I would not recommend this to a friendBetter Than What I Had
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get these on sale during Black Friday and they haven't disappointed. I'm able to use them when I work out, ride my bike, etc. They also have a great sound.
I would recommend this to a friendDidn’t work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit in my ears. They were big abs the case was not good for my pocket
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Longtimekindleowner
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife. She says they work very good. The charging time is also satisfactory.
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky and makes you feel like you bought from the local dollar store, moving on....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry you're not loving your new earbuds! If there is something we can do to make your experiencing better please don't hesitate to reach out. -JLab
Could have worked longer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked decently for a while, right bud stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible.
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of my ears and when I use them to talk on the phone the other party can barely hear me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jason,
. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Inefficient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine for a month, then one stopped working, and now the other one has very low volume.”
No, I would not recommend this to a friendOk purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery wont last that long but other than that i think they are ok for the price
I would recommend this to a friendThere's better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is eh and they refuse to stay in my ears.
No, I would not recommend this to a friendGreat Headphone purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked my initial impression! Cool looking ear bud headphones, great packaging and seems like even great instructions. Hope they work well for fitness and not just sitting and listening on the couch but will see after some walks first.
I would recommend this to a friend