Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- |
- SKU:
- 6396193
Customer reviews
Rating 4.3 out of 5 stars with 9601 reviews
(9,601 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
IC Pat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not work with an Apple I phone 7. Tried with another Apple phone and it would also not work
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh..they're ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok. Got them on sale but couldn't imagine paying full price for these. They didn't even come with a charger box!
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 5 out of 5 stars
Affordable and yet still solid quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. The charge on the buds could be better, but the case allows for multiple recharges so that complaint is virtually mitigated. Good quality buds.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
I would recommend this to a friendRated 2 out of 5 stars
BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they keep falling off from the ears, not sure if I am using it wrong or these were bad. No longer use them.......
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Volume
Rated 1 out of 5 stars
Very poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt reccommend these to anyone that wanta something to be loud and not hear the outside..
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello horn
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Rated 2 out of 5 stars
Thats it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly put togather the material has a strange texture to it.but it was easily hooked up to my phone
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 1 out of 5 stars
Skip the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earphone stopped working within a month. I purchased the 2 year protection with best buy and they take forever just to get back to you. I opened a claim with the manufacturer and I had to pay postage to get them sent back and get credit within their store. I'm not even sure how it will turn out, but it can take weeks to get that fixed. Very annoyed with the purchase but I guess you get what you pay for.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was okay. The earbuds are huge and was always falling out of my ear.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Jlab Go Wireless In-ear Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are okay. Sound is decent for the prize point.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend Rated 4 out of 5 stars
Ryan baker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I join him. I appreciate him around once in a while I like them very much.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 1 out of 5 stars
Mediocre product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like them they pop out of your ears every time you move your head
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your feedback, Mr. Frank. We use this feedback to make sure that
our products are nothing less than the best for all our customers. I am sorry to hear
that you have had a not so good experience recently with the way they fit. We included a few gel tips for all ear types, if that doesn't help. Please feel free to contact us so we can make it right! Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Rated 4 out of 5 stars
Not too bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a Christmas present and my partner loves them! Affordable option for decent wireless ear buds.
I would recommend this to a friendRated 2 out of 5 stars
Didn’t like em
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were uncomfortable and hard to keep in my ear. I also don’t like that the container doesn’t have a lid.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Rated 2 out of 5 stars
Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the buds was broke when we picked them up still haven't tried returning but it was disappointing
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Rated 5 out of 5 stars
Very functional and practical
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to go for a walk or run in contact with nature and these headphones allow me to listen to music and be in contact with my family, in addition to being very comfortable to wear.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my brand new wireless ear buds. They are great because I can put them in and pretend to listen to music so I don’t have to talk to people. They are almost as great as Sleepy Joe. Just kidding.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and they sound good, but they don’t have easy way to control.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend Rated 4 out of 5 stars
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok earbuds, I bought them when on sale, I dont like things in my ear so I only use occasionally
I would recommend this to a friendRated 2 out of 5 stars
Cheap.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Cheap. Cheap. They are cheap and you get what you pay for.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
They’re ok for price.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked them when I first got them. And honestly I still use them to this day. They aren’t bad for the price at all. I just have difficult time connecting them sometimes when the battery is on medium. If it’s not full, it won’t connect properly for me. I like it comes with different ear piece sizes. But they are good for the price. I just wish I would’ve got airpods instead since I have an iPhone.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. The issue with your connectivity is very unusual and we'd love to find a solution for you. Please contact our support team for help. -JLab Audio







