Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- |
- SKU:
- 6396193
Customer reviews
Rating 4.3 out of 5 stars with 9601 reviews
(9,601 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Okay buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to remove from case. Cheap look and feel but for the price that's what get.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to remove from case. Cheap look and feel but for the price that's what get.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are difficult to operate. The taps are not confirmed so who knows what the buds will do. Supposed to be able to use just one ear bud. Not what I experienced. Again the tap. Even at free I would not have these buds. Far too difficult to navigate.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 2 out of 5 stars
Not for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Was not great quality would not recommend.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my kids. Forgot my AirPods the other day and had to borrow a pair from my kid. They were awesome for a fraction of the price! Super comfortable
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 4 out of 5 stars
Great for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the better quality version of these so there's a drop in sound as in volume. But still worth the money.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 4 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Mediocre sound quality and comfort but hey, they're cheap!.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it not the be set quality awesome for the gym
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great wireless earbuds on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are very easy to use - they store in their charger - the battery lasts a long time. I have used them during phone calls and I have had no problem hearing the other person or them hearing me.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 2 out of 5 stars
Not charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to reading review and purchased headphones but was unable to charge and had problems.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, when charging your product make sure you are using the correct charger we recommend as the earbuds will not charge if you have one that is noncompatible. -JLab
Rated 2 out of 5 stars
Poor in call sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor in call sound quality. The person on the other side of the call hears extreme interference.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 4 out of 5 stars
It works for her
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loves it and want another one like it next time
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Nice but difficult to get out of the case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work well but are extremely difficult to get out of the case. I use a toothpick to insert under the buds to flip them out of the case. The case is smaller than the case than my last buds and the surface is slippery so extracting the buds are hard to remove.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is a little low. And they fall out of your ear pretty easily.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Rated 4 out of 5 stars
They work great and are very useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They help to let the user do work away from the connected device, not being bound with caring it everywhere.
I would recommend this to a friendRated 3 out of 5 stars
needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The issues I've had with them are don't stay in the ear for long.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Light usage earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinient and light weight, a little too sensitive for movement .
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 1 out of 5 stars
Didn’t like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ears. Can’t stay in ears. Keep falling.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. Please try the other size ear tips or our cloud foam tips. If this doesn't help If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you.
-JLab
- Cons mentioned:Volume
Rated 3 out of 5 stars
Pretty good for $20
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for $20. They work. Sound is ok but volume is low.
I would recommend this to a friend Rated 2 out of 5 stars
Uncomfortable to wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for trying it out but felt uncomfortable to wear it for long hours.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab







