Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- |
- SKU:
- 6396193
Customer reviews
Rating 4.3 out of 5 stars with 9601 reviews
(9,601 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
low quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its just okay for the price. if want better headsets purchase the better brand.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 2 out of 5 stars
Ear budds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tey are not loud for me can still hear outside noise. Gunna return them for something else better.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Rated 4 out of 5 stars
Good quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price i wish the case was more secure though
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. The sound quality is mediocre and the buds pop-out even with snug-fitting. Also, they lure you into a trial subscription with Tidal, and then Tidal Music bills your credit card without ever sending you an invoice to allow for cancellation.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your feedback. We use this feedback to make sure that
our products are nothing less than the best for all our customers. I am sorry to hear
that you have had a not so good experience recently. We also strive to make any
wrongs right and would like to get more detail from you so we can work out a
proper solution.Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Rated 2 out of 5 stars
Ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but if you’re not paying attention to it it will fall out.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest trying the Go Air Sport same little bud with a more secure fit. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 5 out of 5 stars
Long Lasting & Great Sound Quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for a friend and they loved it. They rave about it continuously and still use it regularly. I've had other earphones that don't even work as long.
I would recommend this to a friendRated 4 out of 5 stars
Affordable and effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap price and effective. Not the best sounding earbuds but for the price, I can’t complain.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 3 out of 5 stars
Mixed feelings, missing base, to high pitched
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud but not that great on base, mic pics up a ton of high pitched atmospheric noise witch is very ear aching, I mean really high pitched on the callers end. Joan’s pricing was awesome when they first came out, however over time when I went to purchase another Jlab product the new prices turned me away
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 5 out of 5 stars
Great earbuds, great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife after having made a great purchase of Skullcandy buds for myself.. of course I tried these out.. they were also a great purchase.. Highly recommended..
I would recommend this to a friendRated 4 out of 5 stars
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good but don't block out excess noise. They're okay for the price you pay.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 4 out of 5 stars
good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound good fit for smaller ears seem like very good quality decent battery life time will tell
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Works with apple phone
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 2 out of 5 stars
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and I had difficulty getting the device to connect to the bluetooth.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. Don't forget to turn the earbuds up all the way via touch controls. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Volume
Rated 3 out of 5 stars
Not enough volume!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is low in my iphone also sometimes the touch doesn't work .
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
ease of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just appreciate that you did not need an app to use
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job Not the best. No bass what so ever. But expected for $20
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 4 out of 5 stars
2nd pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got a set for my wife who loved them ... so i purchased a pair for myself
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good but they sound too low not enough power and they don't last enough
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 4 out of 5 stars
Worth it for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, work the price paid, sometimes they unpair easily
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to use the volume and do not sound good at all.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab







