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Customer reviews

Rating 4.3 out of 5 stars with 9602 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 428 Showing 8,541-8,560 of 9,602 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound for the price I will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool quality, especially for the price…………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger threw me off at first, I think it is super awesome you don’t have to have a specific charger and can charge it in any USB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for now

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have these. They are great to listen to music. Sometimes people say they can’t hear me. So I use these as a backup.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great teenage product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lo es his buds. He wears it everyday without any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work out for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine for me to hear music with, but if trying to have a conversation the people i talked to said i sounded under water

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'd be happy to help out! Please contact our support team at support@jlab.com. jlabaudio-conv

  • Rated 2 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter did not like these so they were returned after use for 2 weeks...

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid for them I can’t complain if I needed to I’d buy them again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality you would expect. Decent but the sound quality is inadequate.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic but the least expensive. Given the price, they work fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an ok sound. I'm not to fond of the charging cable. But it's ok. Does it's job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds quit charging an one quit working. I would not recommend this for anyone .

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Reliable and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own at least 5 different pairs of wireless earbuds and these are among my favorites. Very comfortable, especially at bedtime if you like drifting off to a good audiobook.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On first glance, this is a great product with great reviews at a great price. Unfortunately, the reviews don’t match what I observed. As soon as I placed phone down there was no sound. Tried to problem solve with no success. Spend more money to get a better product or stick to the headphones that chain you to your phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you with our Two-Year Warranty claim process. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace wireless earbuds so i bought these. I'm satisfied so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. The left and right never synced. Was never able to use the pods. Total duds. Do not recommend. I submitted a ticket for customer service help from the brand and they never responded.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Microphone very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when speaking with the headphones the sound is very muffled. The purpose that I purchased the headphones was to talk on the phone using the headphones while doing other activities so I would not have to hold my phone in my hand.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi! Please reach out to us at support@jlabaudio.com. We will help you get brand new earbuds :) jlabaudio-conv

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them at all don’t like them don’t like them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air Pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They don't stay in my ears. They keep falling out. Very irritating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality. I expected the quality to match the price but i was pleasantly surprised.

    I would recommend this to a friend