Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.
This summary was generated by AI based on customer reviews.
Not too good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them within 2 weeks they won't turn on. Just light comes on. Need to return.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello brat
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Legit horrible, even for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up during a random sale and was shocked how bad they work - dropped connections like crazy. Maybe it's just my phone, but I couldn't even get through a single song without them going in and out. Grabbed some AirPods and it was night and day.
No, I would not recommend this to a friendThey're alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You'll have to tune your device sounds settings to make these work how you want.
I would recommend this to a friendGood Value for sure but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Value. Comfortable and in ear. Controls are a little tough in my opinion but overall a good set.
I would recommend this to a friendGood with the right expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is okay. Found the best EQ setting for me is Balanced. Comfort in the ear is okay. I use it for running and it's pretty secure in my ear so I don't fear it falling off. I could not consistently choose the functions from tapping the buds. I recommend it for the price I paid for it ($20).
I would recommend this to a friendThese won’t stay in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and returned these within a week. I never got them to stay in my ear correctly. Navigating all the options was tedious. I ordered my favorite plantronics edge and it works perfectly. Someone else might have better results, but not my experience.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you had with the ear tips. We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought as stocking stuffers...no issues as far as i know
I would recommend this to a friendNot for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a cheap pair of buds. Not for me i took them back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Kristen,
Thank you for your feedback. We take our customer’s concerns
very seriously. We’d like to get to the bottom of this to make sure we can
resolve any issues you might have had, so please reach out to
us at Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Works as it should.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, it works as ie should, I highly recommend this item.
I would recommend this to a friendShould have gotten black
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and new best friend at the gym. Definitely a great investment.
I would recommend this to a friendDoes not pair with your phone if any other Bluetoo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will not pair with your phone if an hr other Bluetooth devices are connected (says this is the manual) so for me, I wear a smartwatch, but to pair the earbuds I would have to disconnect my watch. In addition to that, they won't charge using a regular charger as they are not a regular USB connection. Returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Cool and compact!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These eat buds are awesome for the price point! They are great for smaller inner ears and they don’t look like you have a hearing in. Love!
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ear buds.lenjoy using them and listening to music with them.
I would recommend this to a friendNope!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. I knew for the price they wouldn’t probably be amazing. But they have a tin sound too then, like your listening through a tin can. Plus the app they have you download is no help at all. Won’t even work.
No, I would not recommend this to a friendBasic…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Conectivity issue when trying to switch between devices.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not as good as AirPod but still a good product for the price.
I would recommend this to a friendWuTangClan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There ok wasn't expecting the way it sits in just ear overall they work
I would recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the small size and its still too big for my ears.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
You get what you pay for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My left earbud stopped pairing after two months of use. I looked this up on Reddit and found multiple threads full of people with the same issue. Factory reset did not help.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Just earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had annoying backfeed while on the phone with someone poor quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab