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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9602 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 9,602 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get to pair after only using one at a time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my nephew as a gift. He absolutely loves them and it was something inexpensive for him in case he damaged them by accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones Black Friday deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend wanted them, and after researching walmart and online, best buy was where she wanted to go to get them, shes had no complaints and loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is not what I expected. the battery goes down when not in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work well. Sound quality is not super but work well for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound ok when on a call. You have to talk loud to be clear and heard. Got them for doing yard work. Sound is not loud enough for outside. OK if your just sitting around but def not for any activity that isn't quiet or if you like your music or videos loud. Def wouldn't recommend for music, videos, or movies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these as a gift for our niece. She was able to pair them easily and enjoys the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put in my ears, doesn't fall out and great volume. I can take it to play soccer and im in the groove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. You can use each one individually anytime. Just put the other one in and it syncs up. And the charging cable is attached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. They are tough to turn off. All and all with the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gift for someone overseas. And great for listening

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They do what they’re suppose too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound okay, I have really tiny ears and they fall out often. I put on the smallest rubber pieces. I bought them for the gym, and they fall out every couple seconds. If you’re just laying around listening to music, they get the job done.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Ali, when placing them in your ears try giving them a slight twist away from your face. This may help to lock them in place. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give minus stars. The sound on these is horrible. Even with an app to boost the sound they are very hard to hear. I have some Skull Candy ear buds that are several years old that give much better sound. I wanted to like these for the price but they are a waste of money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Good enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price. Dont expect great stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are really good but not really that comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a couple months. They came in an open charging case. I put them in my pocket and they got dirty pretty quick. The right ear bud stopped working but the left continued to work until I lost the right one. Now, I have to get another set will try a different brand.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Won't Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud WILL NOT work. "Troubleshooting" in the directions don't work either as they earbuds don't respond, let alone respond in the fashion they're said to in the instructions. Trash

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife to see if she liked them. I could not get her to get use to them since she did not want them I took them and I like them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless ear phones. I like the white color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. With these there’s no need to spend close to a hundred dollars on ear pods.

    I would recommend this to a friend