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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9602 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 9,602 reviews
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds do a decent job for the price. Suitable for big eared folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. She use it and she is very happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Audio "Quality"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are garbage. I ended up returning them. There's literally no base, and minimal upper range. Midrange sounds ok at best. Go with the Skullcandy Sesh Evo True Wireless buds if you want great headphones in this price range. I've been super happy with them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Surprised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up for my daughter. Shes enjoying and says more comfortable than ipod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great option when you really don’t feel the need to spend big bucks on earbuds. I’ve been pleased with their functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice affordable earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of these and I love it. Nice affordable wireless earbuds for work or just casual.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    KEPT FALLING OUT OF MY EARS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt like them sound was okay but I was afraid they would pop out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great first pair of wireless earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of wireless earbuds and I'm really glad I bought them. The price was really great and they feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Battery life is fantastic and the sound is ok for this price range is wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Okay for listening to audio books

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend if you want to make phone calls or listen to music. Just okay for listening to audio books. Invest a few more dollars for a better pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for 20 bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the 20 dollar price tag but I don't think they are worth a dollar more. Extremely light weight to the point that they are so light that you don't feel them falling out until it's to late, which is what happened, so now I am only using the one that didn't go overboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was for my grandson and he likes it , well I bought 3 of them and they wore for my grandkids as a gift, they are very happy about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than similar priced headphones from others

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the ears (don't fall) and availability in multiple colors makes it a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love my wireless earbuds. Now I can use them and still charge my iPad at same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good earpheons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. will buy again and recommend to friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graet Budget wireless if 20 bucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you just want wireless earphones on a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a perfect gift for my sister’s birthday she loved it cant go wrong with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for cousin and sent overseas. The sound quality is so poor. It kept disconnecting from Bluetooth connection and when using on a phone call the receiving party can’t hear clearly. What an embarrassment. Pls don’t buy it. Spend little bit more and get a better one.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth the $

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound ok for playing podcasts but are terrible for phone calls. The person you're talking to can't hear you due to the issue with these picking up all kinds of background noise. They also didn't fit my ears and fell out way too easily! Don't waste your money on these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left one goes out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second pair after my first set went out thinking it was a fluke now only after a few months the left earbud with working on this set also

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv