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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9602 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality and good battery life of the product. They also appreciate its comfortable fit, affordable price, and ease of use, along with reliable connectivity and a pleasing aesthetic. However, some customers have noted that the volume can be a little low, and there have been occasional issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 9,602 reviews
  • Rated 5 out of 5 stars

    Stocking stuffers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color can't wait until the kids get them in there stockings bought as a Christmas gift so haven't really had a chance to listen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price. Best Buy always has in stock. Different colors available. They will price match as well. What else can you ask for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would be nice, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these. Unfortunately, not only does the left earbud die quickly (within 30 minutes), the right earbud doesn't turn on at all. I've tried all the tips and tricks recommended and they just don't work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, it sounds like your product is experiencing a battery issue. Unfortunately, the batteries on our products are not replaceable, meaning that we do not have any troubleshooting options to solve this issue. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    No bass, and it glitches after a while

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a lot of bass and it falls out of the case easily

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get hot when you have them in your ear For over an hour watching a Movie Wasn’t sure if they would even take a return due to all the restrictions due to COVID and all so my Juan’s was Can’t wear they to long So maybe will just have to purchase a different brand next time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I have small ears and was worried these buds wouldn't fit comfortably, but they did! Calls are clear and they stay put!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a nice product. I would let my friends know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is good but not comfortable wearing more than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to use and small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost compact ear piece completely contained in the ear. It does not interfere with a face mask. Great to use with an i phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but good quality headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap small wireless headphones to have. Just a quick heads up the technology on this is latest so might not work on old phones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittent sound. Big buds for lil ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very small ear and even the smallest bud won't fit unless and push deep but the engraving on the buds hurt my ear so I stopped using it. Then my husband started using it but it was shorting out. Sound is interrupted even on 80% battery. Sound not loud enough. But pretty tho.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new model under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work great while mowing or working around the house, I would purchase them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just some new ones I happily got for my people and they are nice and come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while working out and working in the yard. So far, they’ve worked perfectly and the sweat and dust haven’t been a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value comfortable color can work with anything. Case is easy to keep up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them. Her sister tries to steal them from her, Great for the price. I won't cry if one gets lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Had a little trouble with the size of the part that goes into the ear. It was too large for my ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, gave them to my wife as a gift a month after I purchased them now I can’t return them, right out of the box one of the Ear buds won’t connect to the case, if you wiggle at the lights flash on and off but will not work

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Stop by for a quick chat we can try some troubleshooting steps, if the problem still persists we can replace the product free of charge. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what u pay for. Returned them for a different brand.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv