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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9602 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 9,604 reviews
  • Rated 5 out of 5 stars

    Really Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m so happy it works really good Confort Small since perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves them! He uses them everyday at work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this as gift for family and so far it has worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this as gift for family and so far it has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My new walking companion

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these very reasonably priced headphones have impressed me. They are light, comfortable, great sounding and stay in place very well. I go on long walks and these have stayed in place during some very hot five mile walks and runs. The sound is very good and these are a great value. They last as long as any others that I own and they have been my go to headset for a while now. The charging case is brilliant with a built in USB cable attached right to it. The headphones fit in magnetically and charge easily. The headphones have a very responsive touch menu system with different functions on each side. It takes some getting accustomed to the tapping and it records even the slightest touches. Once I had used them a few times, it became very easy for me to control the functions. There are three different sounds modes that are controlled by the touch screens on each ear including JLab Signature, Balanced and Bass Boost modes. I’m a fan of the bass boost mode personally, but they all sound great. Voice calls are clear and it’s difficult to even tell that I’m wearing a wireless headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality of voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice.i like it.best for those who cannot afford apple r samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the delivery of my washing machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I got what I paid for.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound, but you get what you pay for these days. I think they are perfect if you’re looking for something cheap and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shorty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love them great performance!!! Love the quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent truly wireless ear buds. I plan on buying a second pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pairing easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twins Great Granddaughters love them. Bought two pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why did I even buy this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once. Went to charge them and suddenly they refuse to work or even charge. IDK if I just got a messed up pair, but I basically threw my money away with these...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price........ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the color that sold me, it reminds me of money!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2pairs and one of them just charge battery for like half an hour the other one only one side works so I don't recommend this

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Karaoke,
      Sorry to hear that your are running into these charging issues. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss how to get them replaced under the 2 year manufacturers warranty. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck save your money. They don’t connect correctly and the hurt your ears. Also the volume is really low.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. This sound help with volume as well. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping..good product...nice one..fit in the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at bargain price...would buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touchy ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard trying to sleep with these, they'll skip around songs or the volume will get tuned all over the place. Wish it had some sort of lock mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for my grandson and he really likes it

    I would recommend this to a friend