Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the value. Good features in it
I would recommend this to a friendHuge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very tinny and they are extremely big they stick out of your ears like a sore thumb!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Great Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stay in my ears good while working. Great for the price.
I would recommend this to a friendThese are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product and easy to use. I will recommend it.
I would recommend this to a friendEarbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, just had buy some earbuds on the past..
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Loud and small. Fit perfect in your ears.
I would recommend this to a friendStopped Working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 weeks, the right earbud would randomly lose audio. Did a manual reset per the manufacturer's instructions and both earbuds completely stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repurchased ear buds!!!!!!!!!!!!!!!!! ! !!!!!!!!!!!
I would recommend this to a friendAffordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent ear buds for the ear. Sound quality is not as crisp as the Apple brand but for a budget minded person they get the job done.
I would recommend this to a friendWorst
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suggest do not but this product if u want to buy get best not like this cheap don't know best buy sell like this item which makes waste of money...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
JLab Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable. After charging for a day they don’t last an hour. And maybe it’s the charger that I keep plugged in but might not be making contact the ear buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Left ear bud went out
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like the second item I've bought something from BestBuy and it f-ing went out on me in 3 months. I'm starting to think Bestbuy has a conspiracy going on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
I dont recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side stopped charging within 3 weeks of purchasing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Great product. I would purchase it again.
I would recommend this to a friendMeh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice when they work, but that isn’t guaranteed. The touch commands almost never work and after wearing for more than an hour my ears hurt so bad. I have small ears and have on the smallest ear pieces and yet they still hurt. It’s cool that you can use one earbud at a time while the other charges, but that’s only so I can just have one ear in pain at a time. Nice that they’re cheap but these have become my last resort headphones. Not worth it if you have small ears.
No, I would not recommend this to a friendNot easy to use and didn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use and didn’t work I tried to use offered features with supposed easy tap commands, kept freezing, skipping and features didn’t work. Had to return
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. We all have them in my house.
I would recommend this to a friendWaste of money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst earphones I have ever had. They feel cheap and the sound stopped playing within the first month.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
You get what you paid for.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're decent, but they do seem to cut out more than others I've used. The tap functions can be confusing so they should work on that to make them easier to use.
No, I would not recommend this to a friendJLab ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds worked flawlessly without any glitches.
I would recommend this to a friend