Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Perfect size for smaller ears, but unpredictable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch controls were very unpredictable. Songs would change for no reason. That was unfortunate because the size was absolutely perfect.
No, I would not recommend this to a friendGreat witeless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not need an apple ear buds. I prefer this brand
I would recommend this to a friendNot worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor in quality, lasted only 11 months, would not hold charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks keep going in and out the worst headphones I have ever had
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Nice ear buds with different size tips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Ear Buds with great sounds and quality price!
I would recommend this to a friendPoor Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no way to recharge and can not pair to my Computer for Zoom meetings They should have an adapter for the charging It is useless to me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, the GO air charger has a built in USB cord. You can charge the case via the USB and connect to your computer by putting the earbuds in pairing mode. Please reach out to JLab if you would like help. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab
Outstanding sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds!!!! Will recommend to everyone!!!!
I would recommend this to a friendGift for mom
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my mother on Mother’s Day. She used it for a week and asked me, “why didn’t you get my AirPods?”
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as expected curbside pickup is very organized
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right earpiece doesn’t pair on my iPhone. I tried to return but they said its not returnable already. I will not recommend this item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Good but unstable connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is ok. They work fine but the connection is unstable. A number of times, one earbud disconnects such that I only hear from the other.
I would recommend this to a friend- Cons mentioned:Volume
SOUND NOT GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low volume, I can barely hear anything. Volume is barely audible, I do not recommend these ear pieces
No, I would not recommend this to a friend Came with Defect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product it is not working, one side of the phone is broken.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are bulky. They fit in the ear but sit on the outside as well. They are also hard to get in and out of case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jodie, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Does not fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All three given buds does not fit me. Need more optiond.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky for my taste. Couldn’t stand them sticking out of my ears so far. Returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Wont stay connected to my phome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted my money and best buy charges a restockimg fee
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Do not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not work at all. Would not recommend. Came charged so thought it was fine and then wouldn’t charge after
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for about 10 days. After that they don't turn on. No matter how long i charge them. I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Thought would be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues connecting to chrome book for my daughter's homework computer. Sound when connected to other devices were fair at best.
No, I would not recommend this to a friend