Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Jlab
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these wireless ear buds and I dont like it. Poor quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
They’re alright
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest head phones. If you’re in a pinch they work but they aren’t something I’d recommend for all the time.
No, I would not recommend this to a friendWhat if you buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Jlab BT earbud and lasted only 2 and half months. My Right ear bud no longer works, So spend you money on something thing else
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audi
Cheap.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones pick up alot of background noise. And they won't stay in it's case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
I wouldn’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for a couple of weeks. Now they only last ~30 minutes on a full charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
2 months lifespan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one earpiece stopped working after two months. best buy only has a 2 week return window. sucks for me
No, I would not recommend this to a friendDon’t
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll fitting and poor sound quality. Would have returned them but couldn’t find my receipt
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Not the best quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but after a few days the sound starts to become fuzzy and muffled. Also very difficult to keep in your ears. I thought it came with different size ear pieces. I tried using them to just sit and paint and they wouldn’t stay in my ears. I also tried working out with them in and they feel out immediately. Not very happy with them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound and fit is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, got the product and had to promptly return to because only one ear would connect
No, I would not recommend this to a friendDidn't work for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get these to stay in my ears, which was very disappointing since I spent so much.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
I did like my J Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My J buds were working fine when I purchased them in December. However, now they need changing after I have used them for an hour
No, I would not recommend this to a friendJlab
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I have and nothing but headaches. Fully charged, but it beeps for some unknown reason. Waste of money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some pretty good decent headphones I don’t like the charger connector it feels pretty cheap But they are pretty decent
No, I would not recommend this to a friendLEFT SIDE STOPS WISHING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these. They are a waste of money. Only the right side works after a few weeks. This is a common issue for these earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good but charging method is a bit barbaric. Unclear on charging no adapter, used only once because I can't charge them.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .This is a standard USB-A cable that you can plug into a computer or laptop or use with a standard 5V1A wall adapter. -JLab Audio
bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these hoping they are good quality. First the sound is unclear and they stopped working 10 days after I opened them from the box.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
Just OK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These get it done. While I love in ear headphones, the sound quality of these is OK - not amazing - just OK
I would recommend this to a friend- Pros mentioned:Sound quality
Great for their price, but not for Working Out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a while ago and I really like them for conference calls and listening to music while on my computer or doing dishes. However, They're not the greatest for moving around too much, they seem to fall out pretty easily. (Which is why they get 4 stars) If you want to try a pair out you don't have to feel guilty if you lose one since they're cheap. I know I was afraid the open case would be a problem, and they're not. I really love that the USB is connected directly so I don't need to carry a cord, and it's not heavy enough to cause a problem while charging if plugging it into a wall wart.
I would recommend this to a friend - Pros mentioned:Ease of use, Price, Sound quality
Good Sound vs Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound vs Price Price it right. Set up is easy. Its a great feature to be able to use just one for music or a call so my other ear can hear everything going on around me while biking. I gave it 4 stars instead of 5 stars for two reasons: firstly because the bass could be a lot better, I have to turn it all the way up to get the regular base my other set gives me at about one third volume; and secondly I'm only able to get 3 to 4 hours of music out of them, not the 5 hours as advertised but 4 hours is still pretty good. And I used them for a 2 hour call once with no problems.
I would recommend this to a friend worth the price...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, is what you can expect from a low priced item. If you want quality reproductin go to the $200 -$500 sets. Ok for the price.
No, I would not recommend this to a friend