Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Dust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't last in it's bad idea doesn't have tap the dust it's getting inside very easy
No, I would not recommend this to a friendColor not white.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but they not white they are more.like lite purple.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback.
Stopped working after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 weeks then they stopped working. I wanted to like this item because of all the good reviews but its no for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi DeeDee, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
too complex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can'r get them to connect to TV with blue tooth device
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Richard, when you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we can walk you through the process of pairing. With love from the Lab!
I was not happy with the product I can not get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product cuts in & out with the sound the battery does not hold a charge for more than 90 min before they need to be charged again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Worst earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These totally suck I can’t even use them cause they never stay in my ears and won’t stay charged
No, I would not recommend this to a friendnope to heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was low quality and they were to bulky for my wife’s and myself. They were also uncomfortable to wear. I had to return them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Cheap price cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left side did not work since first second I used it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out when talking. Not a good earbud. Do not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you paid for definitely. The sound is weak and the base is not good. Used it for a week and I’m unsatisfied.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Order months in advance if you need them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes several weeks to ship… its been 2 weeks and item has yet to leave the store
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are just okay. They are good for the price, not very loud, and they are challenging to adjust the sound.
No, I would not recommend this to a friendWouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a piece of junk. They do not stay charged I've only had them for a few weeks and the store will not take them back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Just ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are hard on my ears.. they barely stay in
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rochelle, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds will not consistently connect to my devices.
No, I would not recommend this to a friendTray
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were horrible! I couldn’t hear and they kept falling out my ears
No, I would not recommend this to a friendFirst Pair Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these because the left earmuffs would not work. I exchanged them for a blue pair and they work great.
I would recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. I feel I wasted my money. The battery life is very short. The sound quality is not good at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry to hear this but will make it right. Please reach out to our support team for help. -JLab
Not worth the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box, one of the earbuds was damaged. Would not sync and would not charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB