Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't buy these for me so not sure how well they work.
No, I would not recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't buy these for me so not sure how well they work.
No, I would not recommend this to a friendDon’t use these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these waste of money you better off paying Aleast 150 to 200 for apple air buds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .The GO air is our lowest tier of true wireless earbuds. Perhaps our Jbuds air or Epic air series would be a better fit for you. -JLab
Not too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to come with at least two different sized earbud inserts. One size does not fit all.
I would recommend this to a friend- Pros mentioned:Sound quality
Way Better Than Expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying that I am fully into music and have high expectation when it comes to sound quality. But I also can lower those expectations based on my prejudgment, like me thinking the cheap price on these and the lack of my really knowing this company means they will sound 'meh.' They are easy to connect. There are too many functions for me to remember what does what but they are earbuds, so I guess in order to keep things totally wireless, they want you to be able to control everything on the ear. Cool. I know the important things. On, off and eq change. Sound quality totally shocked me. On the real, these sound good. I am not used to earbuds other than the wired ones that used to come with androids but I know how I like sound in my ears. You have to put the eq on J Lab Signature for the best sound. And when you look at their little diagram in the little guide, it makes sense. Anyway, the other two settings sound like garbage. J Lab Sig gives the best clarity, treble and base. It is a nice balanced sound. And I can really hear some bass in them... not just treble all day long. They have a case with no cover, but just magnetic attraction to hold the buds in place. You charge the case and then put the buds in the case to charge those. However, if you plug in the case and it finishes charging, but you leave it plugged in while you are charging the buds, there is no way to know what the buds are doing. The signals are for the case while plugged in. OR for the buds without the case plugged in ONLY. Not both. The tapping on the L/R buds are what control everything. However, I find that you have to learn the right way to tap, when you are tapping 3x for the eq. Tap too fast and nothing happens. You have to time your 3 taps properly so that the buds can read it. Overall, I thought the sound was really good for $50. I was very impressed! And I recommend. Peace.
I would recommend this to a friend Not recommended.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really care for the product they are very easy to lose.
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the WORST earbuds I've purchased. The were reasonable & so was the quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Bad headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t redeem Apple Music for 4 months. Don’t buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there! Currently, we only offer free 3 months of Tidal HiFi:
https://www.jlab.com/pages/tidal-music-app
Ehh maybe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought some in the past no problem but the last pair i got iritated my ears
No, I would not recommend this to a friendNot good or maybe defected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts in and out all the time, just the left ear piece.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s work good but charged is not very good. Some time confused how long change lasting?
I would recommend this to a friendUncomfortable pairs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s uncomfortable and poor quality, looks so cheap…
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honest Opinion these are terrible, music was on high volume but wasnt even loud
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
I never purchased this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased this. I’m confused to why my email was used and by whom.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Dragan,
It’s possible your email was used by a customer. We apologize for any inconvenience this may have caused you.
- JLab
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, I would not recommend this item. You should get a different product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Worst product (0 star)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product (0 star). It doesn't pair with my Galaxy S9+. Don't waste your money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
defective item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sold me a defective product that was already opened
No, I would not recommend this to a friendOkay enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is so so and it feels weird on my ears. But overall it's okay for the price.
I would recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great initially but they quit working after a few weeks. Don’t waste your money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side never worked. It never charged completely. Piece of garbage.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab