Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Not a fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t come with different ear buds sizes so it didn’t even fit my ears
No, I would not recommend this to a friendearbud malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay if only one ear piece needed. Left earbud quit working after the first week.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful earphones just sucks one doesn’t work…..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Worst ever earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worn one time and never worked properly and didn’t even hold a full charge for very long
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage charge doesn’t last anytime and the sound fades in and out of one ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
heavy heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way to heavy! not a great shape for my ears. terrible connection
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs.
Thank you,
JLab Audio Customer Support
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One stopped Working within the first three days of purchase
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little more than two months, then stopped charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ken, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. The sound goes out every few minutes for thirty seconds or so. I don’t recommend these for anyone doing anything. The position they set in the ear has no grip so tilt your head and they will fall out. That will be when you hear a sound
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sounds like you’re in a tunnel you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Eh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped using after a month, wouldn’t recommend but gets the job done.
No, I would not recommend this to a friendirritating to ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the logo on the ear buds kept hurting my ear, it was very uncomfortable.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Price, Sound quality
Bang for the buck TWS!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jlab GO Air True Wireless earbuds is the younger sibling of the highly popular Jlab Jbuds Air True Wireless earbuds. They are essentially the same save for the charging case which is an open type of case with magnets holding the earbuds and a battery of 5 hours per charge and with a total of 20 hours using the charging case. And like most Jlab TWS, a charging cable is attached to its case. Included also are three sets of ear gel tips. And these are available in four colors namely black, white, blue, and olive green. The sound signature and feature set of the Jlab GO Air is similar to the Jbuds. At its current price point this is a “bang for the buck” pair of TWS earbuds. I’d highly recommend this pair.
I would recommend this to a friend Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Audio started working inconsistently 30 minutes after 1st USS.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Unsatisfactory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ear bud has a mobile app but doesn't work. Do not purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
No volume control on headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not work for my needs. No volume control.
No, I would not recommend this to a friendWorked great in the beginning
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a while, but then one of the earbuds completely stopped working.
No, I would not recommend this to a friendgood sound but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have a bussimg sound will be returning to exchange for a next pair
I would recommend this to a friendLow expectations...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds not great, but in line with the price. Keep them handy as a back up option.
No, I would not recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't come with a charger when it went dead couldn't charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ladybug0115,
The Go Air have a charging cord built into the bottom of the charging case. This is a standard USB connector that can be plugged into either a laptop/desktop port or I even use my cell phone charging block. Please let us know if you have any other questions/concerns.
Thanks,
JLab Audio Customer Support