Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud only worked about 50% of the time. I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We wish we could have helped before you returned them. -JLab Audio
Missing price match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price match for this product was processed but never got credited.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we hope your earbuds are working well for you. If you they aren't please reach out to JLab directly. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2. -JLab Audio
Okay headphones. Lasting charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay sound mediocre earpiece. Love the color. Would recommend to a friend.
I would recommend this to a friendDO NOT BUY!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds do not work and store would not exchange. DO NOT BUY!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Huge let down.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for three weeks and the left earbud quit working. Enough said.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello becca
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Bad quality product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor built quality, would not purchase it ever again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Neil,
We would love to help you fall in love with JLab, please reach out with our customer support team Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
- JLab
not my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not buy these yet got an email anyway asking me to promote
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, it seems like someone may have entered your email accidentally. We're sorry you did not order anything. We ask you to not give us a bad review if you have not had any experience with the product. Thank you. -JLab
its ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got it for my son he say he has too use both to hear any thing on them
No, I would not recommend this to a friendPoor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Balance sound is off. Not ecommendable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! They are not worth buying at all!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped charging after 3 weeks. Not worth it at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're very sorry that the earbuds aren't working properly for you. Please reach out to our support team so we can make it right. -JLab
Not The Greatest Idea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re okay as it relates to producing sound. But, they eat up their stored energy way too fast. The user has to be very careful where these are used and how long they’ve been operated. Otherwise, the user could end up with a dead set of ear buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not recommended.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working less than 2 months after I purchased them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Audio - Go Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Connect very well. Terrible battery life.
I would recommend this to a friendsound was not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the price was good the sound was not good could not hear on them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey tony,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new set under warranty.
Kind Regards
#TeamJLab Customer Support
very uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work well but don't fit the ear canal comfortably.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello nene,
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will fit you better.
We want to help you
#FINDYOURGO
JLab Audio
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not as loud as I had hoped it wood be .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money, the case stopped charging within 2 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. I haven't been able to get them to work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio