Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality sounds very bad Pairing them to your phone or tablet is very easy but the sound quality is not the best.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Would not connect to iPhone 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get right ear piece to connect. Tried all the recommended steps even from the manufacturers website
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Battery life, Sound quality
Amazing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love these. They are so comfortable, I can wear them all day. The battery lasts most of the day. I love that the case is so small and love that you can easily charge it into any usb. The sound is very clear and it works seamlessly going back and forth between my phone and ipad. It actually knows which to connect to. I also love that it tells me how much charge is left. I just love it all around.
I would recommend this to a friend waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are by far the worst ive ever had. i cant hear people and people cant hear me. complete waste of money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Battery life, Sound quality
Developers and Technitions 1 year take home test
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the were sorry''s is NOT good enough, Personally i Hate the word sorry, its like we will correct and do better and support is very important and if their so many problems that should tell you something, Back in Old days , Some are so smart their down right stupid, its like most their never put personal use to the test be all the for releasing to the public way up to a year of use of developers personal use NOT a bunch of BS to milk people put of their hard earn money and keeping at a very decent price especially for seniors who are on fixed incomes. (Universal for all wireless,WiFi and Bluetooth (Tv's,Stereos,Car Stereos,Pc,Laptops, androids and apple compliance,Covering all sound formats etc.al) Clean Noise Cancelling sound,Great high bass adjustments and comfort.Last long charging for hours and days of top enjoyment and comfort. Be the Best top of the line in the market place keeping price down. This way you will rake in the money at a very low Best price. Ps: Dont talk the talk BUT walk your talk by backing it up an stay at the top of your field in all areas
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback.
Wireless headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad, one of the headphones come bad, do not work properly and doesn’t have charge. I do not recommend that’s item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Not gonna buy another JLAB product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Pairing fuctions. Stopped charging the first week owning them and only being used once.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Avoid this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item refuses to hold a charge. I have only been able to use them once.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great the first time I used them. The second time I used them, only one earbud worked. You get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2-JLab Audio
- Pros mentioned:Sound quality
For $30 these are good little earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first bluetooth, wireless buds. I needed them for work, since the cable on regular earbuds get in my way (if not for that, I wouldn't bother). It comes with 3 pre-set equalizers, but really the Jlab Signature is the only one that sounds good. I'm no audiophile, but I do enjoy actually HEARING the little things in my music, and these satisfy me. Also, the touch-sensitivity works just fine for me, once I got used to it. What I don't like, is that the smallest buds still hurt my ear canals after a few hours. I have to adjust them every now and then as well, to make sure they stay put. No big deal for me, I'm not using them for working out. "Just buy smaller eartips" would make sense, except that the actual little hard piece of plastic that it goes on is the thing that's too big, unfortunately. I don't use these at home much due to them being uncomfortable after a while.
No, I would not recommend this to a friend Don't get these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week the right one stopped charging and now the entire charging box doesn't work. I've only had them a month
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Pay the extra for jbuds air. Better case, better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily broken when dropped. There is also no closure to the case. Its not durable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Not for small ears
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears, just a little too big. Feels a lot like plastic. Very cheap quality. Had some audio issues as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Pros mentioned:Battery life, Sound quality
Long battery life & great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased wuth the long battery life & great sound of these J Lab Bluetooth earbuds that i got for $19.99 plus tax. They do have great range. I've been able to walk from room to room without my phone & still have good reception. I can make & take calls without any problems. I have the lavender color because I didn't want white or black.
I would recommend this to a friend Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery only lasted for 2 hours after charging it the entire night. Now only the right side is working. Not worth it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, please try troubleshooting to pair both earbuds together. Chances are one became disconnected to Bluetooth.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 5x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
Also, please contact our customer service team for assistance on them not charging. This should not be happening and we'd love to make it right! -JLab Audio
- Pros mentioned:Battery life, Sound quality
Exceeds expectations for price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for about a month now and have no complaints. They are super cute, I love that the case is also a charger. The battery lasts fairly long. I use a few hours a day - normally charge the case every few nights and it seems to work well on that schedule. For the pricepoint the sound quality and noise canceling greatly exceeded my expectations.
I would recommend this to a friend Terrible Range.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible range. Signal cuts out when I place my phone in my pant pocket. Touch sensors are inconsistent.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 8-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t approve of the ear pods don’t like how they work I am not happy with the product
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Battery insufficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not keep a charge beyond one use for a couple hours
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. Please contact us at support@jlabaudio.com and we will help you out.
Nope
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for three days and one of the buds failed returned got another and they failed as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab