Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Total trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a trash product, I've purchased 2 pair and both were total garbage. Stay away!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Battery life, Sound quality
Jlab
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good headphones with battery's that last a long time with good sound. But the right earbud had something wrong out of the box, But when they were replaced they work great.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Excellent Quality, Excellent Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great and they hold a charge very well. When I workout, they stay in my ears, which is usually a concern I have for earbuds. The price was icing on the cake!
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work only for one week, cheap price but no good product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry about this. Please contact our support team and we will help you get a replacement. You can contact us at support@jlabaudio.com.
Ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these. They already gave out. Sound quality was bad too.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Its mid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its mid you can do better with that price ngl dont waste your money
No, I would not recommend this to a friendUse issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get paired to my phone. I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Bad ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse purchase I have ever made. Its not worth it
No, I would not recommend this to a friendDon’t like them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for them at all the sound on one side is better then the other I’m returning them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Will kot recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it. Keeps cutting off.. I can still hear cars as I workout. I thought it was sound proof.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey coco,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Would not recomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really big for my 8 year olds ears. Would not get again. They die really fast as well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger was unfuntional a month after I bough this .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Cesar, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Horrible Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so quiet & sound muffled. Would not recommend.
No, I would not recommend this to a friendTerrible head phones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones barely worked in one ear, and did not work at all in the other ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Less than month after purchase and one has stop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchase and one has stopped working altogether. Not very good.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ok, inexpensive headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are alright. The sound quality is fine, but they fall out easily while running. Sadly, there isn't a lid to keep dust and dirt out.
I would recommend this to a friend Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product at all. Eventually they'll have you with an aching ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure trash pureeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee trash
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up under warranty.
Kind Regards
#TeamJLab Customer Support
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was what I expect from a dollar store item, returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Very poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, I'm about to returned this item
No, I would not recommend this to a friend