Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Not Long Lasting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These don’t last. Worked for a month. I wouldn’t recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
- Pros mentioned:Battery life, Sound quality
Great earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these are great earbuds for the price! Sound quality is adjustable with a tap, no app needed. They stay in my ears which you would think would be a given but I’ve had other expensive brands pop out while working out. Good connectivity, good sound, not bulky, good battery life! Definitely recommend these
I would recommend this to a friend Sound quality sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have the volume up for everything and the call quality is horrible.
No, I would not recommend this to a friendNot good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I always have to repair them, but you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
head phones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not too happy with these. they hurt my ear after a while
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Stay away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these ear buds because the sound quality was not that great.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
- Pros mentioned:Battery life, Sound quality
Looking for a replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life great. Not 5 stars for me because ear buds constantly fall out of ears.
No, I would not recommend this to a friend Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for really cheap=Poor quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Bad purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay in the ear one is lost not durable at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Dinah review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side stop working. Waste of money to purchase this.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
They fall out of your ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible time keeping earplugs in your ear. Not great battery life
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey joem,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Left headphone not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 days of purchase left headphone doesn’t function.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the price due to poor quality sound.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look nice but couldn't hear the sound. Took them back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Please reach to us before returning! -JLab Audio
- Pros mentioned:Battery life, Sound quality
I like it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Fits well. Good battery life. Not sure if it has built in microphone, advertised as but doesn't seem like it. Also best buy customer service agent didn't know and stated "ma'am I don't use jlab products." So it is what it is.
I would recommend this to a friend Awful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plain awful should be $5 they are that awful.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Lame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week. Waist of money and time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Fit, Sound quality
Excellent ear buds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best economical wireless Ear buds I have owned. Yes, they are not the Apple pro, but for the money, these are great. Sound quality is really good, they stay securely in my ears, even when jogging. Very happy with them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds. They have great sound, and the charging case is perfect for recharging. I can almost get 8 hours on one charge on like 75% volume. I usually alternate earbuds. Would buy again!
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Good earbuds for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant believe these are $25. Good outer look to them, good quality sound coming through them, good price. Cant beat this deal
I would recommend this to a friend