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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9605 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 9,605 reviews
  • Rated 5 out of 5 stars

    JLab - GO Air POP True Wireless In-Ear Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive pair of earbuds they work. Sound is decent, they are comfortable and hold a charge .

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to my phone. Comfortable in my ears (many are not). I completely forgot i was wearing them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, it works well. the only downside is that someone next to you can hear what you listening to depending on how loud you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Work great and fit well. Holds a charge for a good long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because the Air Icon buds were too big for my ears. These are fine for the price. Sound quality isn't amazing. They aren't very comfortable. Pretty disappointed. Probably wouldn't recommend these to anyone wanting comfortable ear buds.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and good quality bluetooth. Love that there are many colors to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. The price and quality of the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need for walking the dog and the gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cute eyebuds are great for the gym. Stays in my ear and nice sound. Inexpensive too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality for the low price. I can hear phone conversations and music clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, in a small package easy charging in the case, came in different colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very unsatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wouldn't recommend this product, I've only had it for a few days it has fallen out of my ear so many times its not worth putting it in at all, the sound quality is OK, but if you are active gym, exercising, any type of activity be aware it may fall out of your ear, i out the smaller pad on and it still falls out its so annoying, if this covid 19 wasn't a major issue I would TOTALLY return this item, they were only 29.99 but not worth it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey eboni,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice Color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for the granddaughter she loves the sound and the color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy purchase process with fast delivery. The product is as described online and has a long lasting charge, would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Best Buy have everything I need and always have good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I have ever used in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suri

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love them so much I bought two more sets for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Super simple and easy to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to use, exceptional value, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for my money, work with Android and iphone

    I would recommend this to a friend