Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- |
- SKU:
- 6396193
Customer reviews
Rating 4.3 out of 5 stars with 9605 reviews
(9,605 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best cheap earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent affordable wireless earbuds! I'm enjoying it.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 3 out of 5 stars
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of wireless, could be a little louder, bass isn't that great, could be better, I guess for the price they're alright. A little disappointed, will prob go back to wired
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
A great buy for earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for a portion of the price of high quality earbuds
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend Rated 2 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Cons mentioned:Volume
Rated 1 out of 5 stars
Speaker blew 3 weeks in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud at all. Right (controlling) earbud broke after about 3 weeks. Speaker blew. Would crackle to life if I tapped it but never came back fully.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible.
Rated 3 out of 5 stars
Yiu get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a simple oair if earbuds under 50 these are it but do not expect any sort of great sound when payin 30 dollars
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. The sound quality is horrible and volume is ridiculously low. Their customer support is very quick to assist and after troubleshooting they reccomend that I send a picture of the destroyed earbuds for a full store credit. This means there is no fix and their product is absolute garbage.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we have a 2 year warranty in case of any manufacture defects. We're sorry you are disappointed in our product but we always strive to make things right. -JLab Audio
Rated 3 out of 5 stars
Too tinny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too tinny for me. Even with an Android sound boosting app, these need additional bass.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Would go for their better ones instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very great compared to their other air wireless buds. The battery stopped holding after only a few months while the other ones are still working great after years of use. I also really dislike that these dont have the buttons, but hey they are 20 bucks cheaper than the other ones, so I guess 20 bucks is 20 bucks for some.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 3 out of 5 stars
So so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music, but not for talking on the phone
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Budd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Automatically connects to the phone when taken out of the charger.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend Rated 2 out of 5 stars
Poor battery life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair ( misplaced the first one). I would have loved to give these earbuds a five, because I truly enjoy them. However after just 6 months the battery goes dead after about two hours. I would not buy these again.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Pros mentioned:Price
Rated 5 out of 5 stars
Great value..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. would buy again......................
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend Rated 1 out of 5 stars
You should pass on these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These don't easily stay in your ear. They feel too large. Also had to return these twice because one ear bud wouldn't pair. I'd go with a better brand.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We always suggest trying out all the eartips for the best fit. -JLab Audio
Rated 1 out of 5 stars
NOT Good product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds broken! I used earplugs after charging 2-3 timew with my cell phone; now the right does not work, no blue light flashing or solid to state its charged. The left works (audio and turns down sound) but I need the right to turn up the volume. I tried testing and resetting as instructions states, no luck! And when you bend down, most likely the buds fall out, inspite of selecting 'correct' size end. My $20 spent is lost, do not buy this product!
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Rated 1 out of 5 stars
These are awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cut out constantly. They don’t fit in my ears at all, they just fall right out. Not worth $5.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We offer options for all different ear sizes. Try all ear tips for best
fit and proper seal. Our customers have had great success with our fitting tips, place the earbud in the ear canal and slightly rotate to adjust for best fit. You can always reach. out to our customer support team for help. -JLab
Rated 3 out of 5 stars
Ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t care for these. My ears are small and they didn’t fit. They kept falling out.
No, I would not recommend this to a friendRated 2 out of 5 stars
not very good ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took forever to.get them to connect to my phone doesnt have a very long battery life and takes forever to charge them
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 2 out of 5 stars
My view
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Charging
Rated 1 out of 5 stars
Bad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought ones and did not work could never charge them
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
Sorry to hear that you are running into this charging issue. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support







