Customer Ratings & Reviews
- Model:
- EBGOAIRRWHTGRY82
- SKU:
- 6396193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the excellent sound quality, good battery life, and snug fit of the product. They also appreciate its amazing price, ease of use, and reliable connectivity, along with a good amount of bass and lightweight design. However, some customers have noted that the volume can be a little low and there have been isolated issues with charging.
This summary was generated by AI based on customer reviews.
Worthless garbage broke in a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week-- complete trash, dont waste your money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey guy1
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jlab sucks, also if you lose the right one the left one won't work. Not recommended.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry you're disappointed in your earbuds. Good news is that you can purchase a right eabrud replacement to get your set working again. -JLab
Just spend extra on others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right bud stopped working after 4 days of minimal use.
No, I would not recommend this to a friendBad Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated mine. These don't have a cover so if you put it your backpack or purse the buds fall out because they don't have a cover or strong magnet. Okay, fine, the "doesn't have a cap" is my fault. But the magnetism is just really weak. Every time I want to listen to something, they're dead because they either don't auto shut off or fall out of the case. It's a little baffling to me why they wouldn't include a cap. It's hard to turn on too. Not sure if I got a bad product but it seemed like no matter what I did, it just wouldn't turn on. Also the charger - USB cable - is like 2 inches long. You get what you paid for, I suppose.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Bad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud stopped working after less than 1 year, and they make you pay shipping for warranty claims. Troubleshooting instructions did not work to reset the earbud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
They suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They suck Period..returning today and will never buy from jlab again..ima try the Sony 1s
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio