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Customer reviews

Rating 4.3 out of 5 stars with 13242 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and good battery life as major positives. Many appreciate the comfortable fit, ease of use, and reasonable price. Some customers have noted concerns about the volume being a little low and issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 13,242 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful and versatile headphones for any type of

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PowerFull and versatile headphones for any type of device. It allows me to take the devices even when I'm not near my phone, even when I don't have the phone at hand it allows me to follow the music and vary. Very good hearing quality for the whole mountain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, and sound is fine. Obviously you get what you pay for. These are better than average, but not the same as high end earbuds. Don’t expect them to be the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Just started using them and they don’t fall out when working and have nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality earbuds at a very affordable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my daughters LOVE these earbuds!!!!! They are very durable and last a long time!! They even give them to friends as gifts ♡

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for most uses - not best for voices in vid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for everyday listening to music and podcasts. Clarity on phone calls is excellent. My only complaint is that the sound quality for recording voice via video is a little tinny. Great for the price!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback. jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality earbuds at an affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the color! I really like that I can control the volume, forward to songs by just tapping the earbuds! The charging case keeps my earbuds last longer without having to plug it again to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    J lab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work wel and the battery last that aren’t uncomfortable or do not cause any pain. The only thing is that they fall out of my ears a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very reasonably priced. Perfect sound with lots of bass. They keep a charge forever it seem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed Aerialist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my JLab GO Air POP True Wireless In-Ear Headphones in light purple / lilac! As an aerialist who flips upside down at the gym frequently, I needed headphones that could withstand the sweat, speed, and drops in the air. These headphones have exceeded my expectations and have held up wonderfully over the past few months. I am thrilled that they barely fall out of my ears, solving a problem I had with other brands. Additionally, the Bluetooth connectivity is quick and hassle-free. While the audio quality isn't the best I've ever heard, I understand that you get what you pay for and I am more than willing to compromise on that front for the durability and comfort these headphones provide. Overall, I give the JLab GO Air POP True Wireless In-Ear Headphones a solid 5/5 rating and would highly recommend them to any athlete or fitness enthusiast looking for a reliable and affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for the price and the sound and quality are great as well. Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Falls out of ears easily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three of these items and so glad I did. I have one full set as seen in the picture that I haven’t misplaced. They fall out of my ears easily. I remember trying to do some landscaping and they kept falling when I bent over to tend to the flowers and mulch. The left ear does work well so one earbud is fully working. If purchased you may want to get the cloudfoams to go with it so it’s more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbubs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these they play real and and these make my 3 rd purchase I like the purple and the black also had the white one s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not useful at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are difficult to remove from the charging case; I have to use force to get them out, and even then, they often fall out of my fingers! I have to tie a wire to each earbud to get them out of the case. Also, if I use these earbuds during exercise, they suddenly fly out halfway through, which is really embarrassing! I had a previous pair of these earbuds, which worked perfectly, but they stopped charging, so I bought the same model again. However, this redesigned version is completely unusable! Unless you're just sitting quietly, they easily fall out of your ears! They're too small and keep falling out, so I have to adjust them by hand, but I often accidentally touch them, causing the volume to suddenly change or the program to skip to the next one. Besides the sound quality being okay, they really have no advantages.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bumping music all day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound, and was worth the price?They have great bass as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 4 out of 5 stars

    JLAB

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] JLAB isnt the best but for the price it is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it ❤️❤️❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this head set.Fits really well on my ear. And it makes me enjoy watching my series and listening to my fave music more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Labs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price.They feel really good inside the air. Not over the top.. It also nothing to sleep on..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, great value for the price, nice audio for the size, since I used to used over the ear headphones. It's a plus it has USB-C

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th pair I have bought. I have purchased a couple to give as gift and have 2 for myself. I love that these are cheap but great quality. They last a long time between charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Decent earphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent earphones, with a nice sound quality. The life is 8 hours, given the price is really good. The plastic quality kind a gives it a feel of being cheap earphones. You should be able to see that in third picture.

    I would recommend this to a friend