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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1043 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,043 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Nice Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight and comfortable to use. It does not have noise cancellation. The wire connecting the computer and the headphone is not long enough. Looks like JLab has a standard length for all their headphone wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works but is fragile. If you get one, baby it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and has a good price compared to other options. The problem is durability. You have to be very careful with it. Just putting it in my computer bag the mic arm snapped... so I used electric tape to give it some structure and got another year out of it until yesterday it fell from a couch to a carpet and the plastic of the headset snapped in half. The plastic they use is just garbage and is prone to snapping too easily. STILL... while I wanted to get something else, this appears to be the only product in its price range to do what I need... so I am thinking of buying it again just knowing it is fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great and are comfortable. setup is easy, and battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Adaptable & Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent -- I really love the option to sync for music or plug-into my work computer when I need to and the classic bright blue of the JLab box also makes finding them amongst my clutter easier -- exactly what I have come to expect from the JLab audio accessories :)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Very satisfied with this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for 50 bucks, incredible I/O sound. Very simple to use. Great range, perfect for standing up and remain actively working. Those whose review said others wouldn’t hear them is because they missed to configure their sound settings. If you buy these, you will NOT regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Does job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, and great for work. Not too hard on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality, Weight

    Rated 1 out of 5 stars

    Great! If you don't need a mic.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice construction, as light as advertised, convenient mic enabling on the headset, good Bluetooth connectivity... and all audio input and output ceases immediately if the mic is enabled. You have to disable it in the system dialog to get even output back. And that's if you can get it connected in the first place - it does not automatically install drivers even with a fully updated OS, despite what their joke for a support site claims. I had to manually install the Generic Windows Bluetooth Driver myself. If I wanted a wired headset I'd have bought a wired headset. I'm going to return this and buy wireless headphones instead and I don't know what I'm going to do for a microphone yet but it will not involve JLab. I was trying to replace a wired headset that was damaged due to being wired (I have children with amazing grip strength) and this is even worse than the broken headset. The broken headset works better! I can't hear sound very well in one of the speakers but the whole thing doesn't suddenly stop playing audio just by have the mic enabled! What a piece of junk. It claims crystal clear call audio but I'd be satisfied with any audio quality at all!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this very good product light on the head and connects to computer like it should I high

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great JLab - Go work headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model fits well and sounds good. This is my second as the first one stopped playing out of one ear.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect work leisure and work from home setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for wife again. She had the older version and been using that for three years, until the mic was broken by my son. Sound clarity is good, and the flexibility to have wired and wireless config is a major reason she loves this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Grear product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and very comfortable. Long battery lufe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid middle of the road headset. Quick plug and play, easy to use mute function, good volume control. Ear pad design I really like, doesn't feel like I'm taking off suction cups.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my job and the sound quality is great on the phone. They're easy to connect and I love the quick mute button with the red light that's on the mic so I don't forget to unmute when I answer a call. They are reasonably comfortable. Very happy with my purchase and will definitely be buying a backup pair soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why hide the mute button?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I almost returned them because it's wasn't clear where the mute button was located. I had to go to a Reddit feed to figure out the button is under the logo on the microphone boom.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Work from home tool!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and very comfortable head set. Great range and battery life. Easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Lightweight almost professional headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic! They are a lightweight they have a great sound and plenty of volume. The microphone is also excellent, anyone I call can hear me loud and clear. I would recommend these headphones to anyone who is looking to get a mid-level to professional headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Its ok - works ish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works okay... have issues with it not always switching between calls successfully. This is often on Teams and going from one meeting to the next with a clear break in the calls. I have to turn it off and back on. The PC still sees the device and does not register there is an issue it appears to be the headset failing as I have other headsets that do not have this issue. I mainly wanted this to be able to switch between my mobile and pc.. works well and the battery life is great, but it could be a better deivce.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headphones. Definitely recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable. Connect effortlessly and the battery lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great head phones.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my air pods and cannot afford at this time to purchase another pair. I wanted the most affordable headphones that can be used for talking on the phone. These are great. Long battery life and clear to talk on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good Sound and battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound connection is quickly with cell phone and laptop, also battery last long

    I would recommend this to a friend