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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1044 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,044 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money,bought this product at discount prize every penny worth of it. Clear audio quality without any noise issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Am I using it wrong?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and decided to buy this headset so I am not "chained" to my table for 8hours. I would really loved for this to work but I have been getting comments from my caller that I sounded like I'm in a cave or how they could hear all the background noises

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Christine, you should have clear calls with our headsets. Feel free to reach out to our customer support to resolve your issue at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help!
      - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A lot done right, a few irritating flaws though.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really like this headset. The sound quality is solid, the noise cancelling mic does a good job of blocking out background noise while still having clear quality. I absolutely love the mute indicator on the end of the mic boom. Given all the things that they got right, the things that they got wrong (while minor) are so incredibly irritating. Things like the battery indicator only giving you the status of "full", "medium", or "low" rather than a battery percentage seems like a rather egregious oversight. Also, it is frustrating that it is designed to simultaneously connect to multiple devices (very useful to connect to both a laptop and a cell phone), but as far as I can tell, doesn't have a method to automatically pause media on one when taking a call on the other. This is definitely a good product and I would definitely recommend it, but there are definitely flaws.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Useful and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has proven useful and adaptable since I can use the usb-dongle, charging cable, or Bluetooth to use and keep it connected.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for work and love it. I'm allowed to have it connected to both my computer and phone with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes working from home easier and the sound quality is better than other headsets I’ve used. Minimizes background noise to help me focus in loud areas

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear audio! Kind of heavy on the head but not too bad overall. For around 40 dollars its a solid purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Sturdy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too much pressure on my head also is not really noise cancelling, people on the other side can hear background noise

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the office. Working in a building with 30 cubicals, this is a great way to listen to webcalls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, only 3 stars because I have to power off/on due to sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Comfortable and versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a couple similarly priced Logitech headsets but ended up returning. I like that these can be used wired or Bluetooth. USB c is a must these days. Sound quality is great for voice. Wouldn’t use for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day for work, the sound is good, excellent noise cancellation, above average value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice comfortable headset and microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine item for comfort and quality. Only reason for the 4 star ease of use is the location oft he connection and volume buttons. Difficult to push while wearing the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and not much feedback at all. Not a fan of th flat ear part but my daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Jlab makes a great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jlab go work is a great headset for work. I use it for up too 8 hours a day and the charge lasts all week.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Wonderful Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Easy to pair and even better to operate.!! I recommend them highly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for under 60 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them for the price and quality is unbelievable for under 60 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality is good for the money.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had trouble travelling with headphones in my computer bag. Typically the pads tear up or come loose from the frame. But this set has held up well. The sound is good quality and the mic picks up my voice well in zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Build Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset did last almost a year with almost daily work from home use, but i am now at the point where i have the mic boom and each headset side electrical taped together. I am not sure if i will buy this again for my work from home use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent for work and day to day activity. I love that it connects to both my laptop and my phone at the same time. At the price they are going, they will not last in store once people really try them.

    I would recommend this to a friend