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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1044 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,044 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product! Good quality and price! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Great for work environment. Great item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved them and they were good for what she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Headset mono mic incompatible with stereo playback

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has good bluetooth connection compatibility and both a microphone input (mono) and stereo playback, Windows 10 cannot support having the microphone (mono) while having the audio playback on the headset as stereo. This means that, in order for you to hear anything on your headset while using the mic at the same time, you have to set (mono) as the playback on your headset. The problem with this is that the audio quality for mono playback only has a single available setting which is "radio quality," making hearing the other party sound like lofi distant voices. The workaround is to use a separate microphone (thus rendering the plastic mute button on the headset useless)... but then why bother buy this wireless headset with a mic, if you have to do that?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume is low

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low for any listen: Teams, calls or music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to connect and use. Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and decent for the price. I like the mute button but some of my zoom calls, there was static. In other applications it seems fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Quieter microphone and speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is more clear than my prior mics. However, it is quieter sending and receiving. Then my prior mics. I would noy recommend it for anyone using VOIP.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Call center

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset ever for call centers! Easy to use and easy to mute.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to leave us a review. Feel free to contact us for any questions or concerns you may have! support@jlab.com jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product with long battary life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking battery life and good voice quality. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth and good price. I'm using mine for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Wireless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what i needed it for.. as a wfh unit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with PC. Bluetooth lasts long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Magnificent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It was great buy, everything about it is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great paired with my laptop for a soft phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clarity and has a wide range distance coverage for Bluetooth connectivity. But the mute button does not work which is very crucial to the reason i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with clear sound and excellent mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    J lab headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So covid they and efficient! Great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working at home or just listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and work well for online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Headset for working at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset if you are looking for one that will work perfect for working at home with your job. Bought this for my wife and she loves it.

    I would recommend this to a friend